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Where do I apply for energy assistance?

Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. If you need help paying your gas or electric bill, enter your county or zip code below to find out who has energy assistance in your area and how to contact them.

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Find an organization in Baker County

Community Connection of Northeast Oregon - Baker City

2810 Cedar St.

Baker City

, OR 97814

Phone: 541-523-6591

Website: https://ccno.org/utility-assistance-programs/

Hours of Operation: Monday - Friday, 8-12 & 1-5

Walk-In's Allowed: No walk-ins allowed at this time. Please call ahead to set up an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: Yes

About Community Connection of Northeast Oregon - Baker City: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.

Find an organization in Benton County

Community Services Consortium - Benton County

917 NW Grant Ave, Ste B

Corvallis

, OR 97333

Phone: 541-704-7632 (Help Desk)

Alt: 541-752-1010

Website: http://communityservices.us/housing/utility-assistance/

Hours of Operation: Monday-Friday, 1pm - 5pm

Walk-In's Allowed: Walk-ins accepted at this time but appointment preferred. Call or visit website to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: No

About Community Services Consortium - Benton County: Established in July 1980 as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.

Find an organization in Clackamas County

Sandy Community Action Center

38982 Pioneer Blvd

Sandy

, OR 97055

Phone: 503-668-4746

Website: http://www.sandyactioncenter.org

Hours of Operation: Monday-Friday - 10am-4pm

Walk-In's Allowed: No walk-ins allowed. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: Yes

About Sandy Community Action Center: Sandy Community Action Center (SCAC) serves low-income people in Clackamas County.

Society of St. Vincent dePaul - Clackamas

8101 SE Cornwell St.

Portland

, OR 97206

Phone: 503-235-7837

Alt: 503-235-8437

Website: http://www.svdppdx.org

Hours of Operation: Monday-Friday 9:30-12 & 1-3:30

Walk-In's Allowed: Yes - assigned appointment at arrival. Appointments may be later in the day or the following day.

Appointment Required: No - walk in only

Find an organization in Clatsop County

Clatsop Community Action

364 9th St

Astoria

, OR 97103

Phone: 503-325-1400

Fax: 503-325-1153

Website: https://ccaservices.org/energy-assistance/

Hours of Operation: Monday-Friday 9am - 3pm; closed 12pm - 1pm for lunch

Walk-In's Allowed: Yes

Appointment Required: No

About Clatsop Community Action: Clatsop Community Action is a non-profit agency specializing in food, housing, and energy assistance. CCA offers Information & Referral to all of the area’s human service partners to help individuals and their families in need.

Find an organization in Columbia County

St. Mary's, Society of St. Vincents dePaul

c/o West Oregon Electric Cooperative 625 Rose Avenue

Vernonia

, OR 97064

Phone: 503-366-8014

Fax: 503-429-8440

Website: https://www.westoregon.org/members/energy-assistance/

Hours of Operation: Monday-Friday 8am-5pm

Community Action Team

125 North 17th Street

St. Helens

, OR 97051

Phone: (503) 397-3511

Website: https://cat-team.org/utility-assistance/

Find an organization in Coos County

Oregon Coast Community Action

1855 Thomas Ave

Coos Bay

, OR 97420

Phone: 541-435-7080

Fax: 541-435-7101

Website: https://www.orcca.us/energyservices

Hours of Operation: Monday-Friday 8:00 AM - 4:30 PM

Walk-In's Allowed: Please call ahead to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. Click here for more information.

Appointment Required: Yes.

About Oregon Coast Community Action: Oregon Coast Community Action (OR-CCA) provides cost effective joint administration, leadership, and support for children's programs and emergency services on the Southern Oregon Coast.

Find an organization in Crook County

NeighborImpact - Prineville

422 NW Beaver St

Prineville

, OR 97754

Phone: 541-504-2155 (energy assistance line)

Alt: 541-548-2380

Fax: 541-749-4947

Website: http://www.neighborimpact.org

Hours of Operation: Mon-Fri 8:30-4:30

Walk-In's Allowed: Application drop off only at this location.

Appointment Required: Application drop off only

Find an organization in Curry County

Oregon Coast Community Action

517 Railroad Avenue

Brookings

, OR 97415

Phone: 541-469-3155

Alt: 541-435-7080

Fax: 541-266-1800

Website: https://www.orcca.us/energyservices

Hours of Operation: Mon-Fri 8:00 AM - 4:30 PM

Walk-In's Allowed: Please call ahead to make an appointment. If leaving a message, remember to include your name, phone number, utility company/account number, and any shutoff/disconnect notices received. Click here for more information.

Appointment Required: Yes

About Oregon Coast Community Action: Oregon Coast Community Action (ORCCA) cost effective joint administration, leadership, and support for children's programs and emergency services to people in Coos and Curry Counties.

Find an organization in Deschutes County

NeighborImpact - Main Office (Redmond)

2303 SW 1st St

Redmond

, OR 97756

Phone: 541-504-2155 (energy assistance line)

Alt: 541-548-2380

Fax: 541-749-4947

Website: http://www.neighborimpact.org

Hours of Operation: Mon-Fri 8:30-4:30

Walk-In's Allowed: Yes but appointments preferred. Can also download application on website or request by calling the energy assistance line and drop off in office.

Appointment Required: Yes

About NeighborImpact - Main Office (Redmond): NeighborImpact (NI) works to change the lives of people in Crook, Deschutes, and Jefferson Counties by helping them access skills for success, family services, financial assistance, food, house, heat and energy assistance.

NeighborImpact - Bend

20310 Empire Ave Ste A100

Bend

, OR 97703

Phone: 541-504-2155 (energy assistance line)

Alt: 541-548-2380

Fax: 541-749-4948

Website: http://www.neighborimpact.org

Hours of Operation: Mon-Fri 8:30-4:30

Walk-In's Allowed: Yes but appointments preferred. Can also download application on website or request by calling the energy assistance line and drop off in office.

Appointment Required: Preferred

NeighborImpact - La Pine

16405 1st St

La Pine

, OR 97739

Phone: 541-504-2155 (energy assistance line)

Alt: 541-548-2380

Fax: 541-749-4947

Website: http://www.neighborimpact.org

Hours of Operation: Mon-Fri 8:30-4:30

Walk-In's Allowed: Application drop off only.

Appointment Required: No - application drop off only

Society of St Vincent dePaul - Bend

950 SE 3rd St.

Bend

, OR 97702

Phone: 541-389-6643

Website: http://www.stvincentdepaulbend.org

Hours of Operation: Monday-Thursday 10am - 2pm, Monday only 3pm - 6pm

Walk-In's Allowed: Yes but appointments preferred. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.

Appointment Required: Yes

Find an organization in Douglas County

United Community Action Network - Roseburg

280 Kenneth Ford Dr

Roseburg

, OR 97470

Phone: 800-301-8226 (appointment line)

Alt: 541-672-3421

Fax: 541-672-1983

Website: http://www.ucancap.org

Hours of Operation: Monday-Friday 9-5

Walk-In's Allowed: No - medical emergency and disconnects only. Call ahead or visit website to make an appointment otherwise. Remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: Yes

About United Community Action Network - Roseburg: UCAN provides help with utility assistance, housing, weatherization, Head Start, senior health insurance, prescriptions, budgeting, case management and transportation. We also provide food to pantries and kitchens throughout Douglas County through our Regional Food Bank.

Find an organization in Gilliam County

Community Action Program of East Central Oregon - Gilliam

721 SE 3rd St - Suite D

Pendleton

, OR 97801

Phone: 541-276-1926

Website: http://www.capeco-works.org/emergency_energy.htm

Hours of Operation: Mon-Thur 8am-5pm, Fri-8am-12pm

Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.

Appointment Required: Yes

About Community Action Program of East Central Oregon - Gilliam: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.

Find an organization in Grant County

Community Connection of Northeast Oregon - John Day

142 NE Dayton

John Day

, OR 97845

Phone: 541-575-2949

Fax: 541-426-6260

Website: http://www.ccno.org

Hours of Operation: Mon-Fri 8am-5pm, closed from 12pm-1pm

Walk-In's Allowed: No; please call ahead to make an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: Yes

Find an organization in Harney County

Harney Hub

17 S Alder Ave

Burns

, OR 97720

Phone: 541-573-6024

Fax: 541-573-6025

Website: http://co.harney.or.us/index.php/senior-community-services-center-home

Hours of Operation: Mon, Wed 8am-4:30pm; Tue, Thur closed 11:30-1:30; closed on Fridays

Walk-In's Allowed: Yes.

Appointment Required: Yes

About Harney Hub: Harney Hub works to provide services to seniors, disabled, low-income individuals and veterans of Harney County that will improve the quality of their lives. The services will enhance their independence, dignity, choice and self-sufficiency.

Find an organization in Hood River County

Mid-Columbia Community Action Council - Hood River

205 Wasco Loop, Suite 101

Hood River

, OR 97031

Phone: 541-386-4027

Fax: 541-298-5141

Website: http://www.mccac.com/index.cfm

Hours of Operation: Thursdays 10am - 12pm & 1- 4pm

Walk-In's Allowed: Yes - Thursdays only, 10 am - 12 pm & 1 pm - 4 pm. For all other days, please call to schedule an appointment.

Appointment Required: Yes, for all days not Thursday

About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc.(MACCAC'S) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.

Find an organization in Jackson County

ACCESS

3630 Aviation Way

Medford

, OR 97504

Phone: 541-779-9020 (energy assistance line)

Alt: 541-779-6691

Fax: 541-779-8886

Website: http://www.accesshelps.org

Hours of Operation: Mon-Thur, 8am-5pm

Walk-In's Allowed: No. ACCESS now allows you to schedule energy assistance appointments through their website or phone line. Visit https://www.accesshelps.org/energy-assistance for details.

Appointment Required: Yes

About ACCESS: Since 1976, ACCESS has been providing food, housing, warmth and other essential services to Jackson County's low-income children, families seniors and people with disabilities.

The Salvation Army - Medford

922 N Central

Medford

, OR 97501

Phone: 541-772-8149

Fax: 541-842-2489

Website: https://jacksoncounty.salvationarmy.org/medford/

Hours of Operation: Tuesday - Friday, 9am - 3pm

Walk-In's Allowed: No, Remember when leaving a message with this Oregon Energy Fund partner to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: Yes

About The Salvation Army - Medford: The Salvation Army of Medford (TSA-Medford) serves low-income people in Jackson County.

Society of St Vincent dePaul

2424 N. Pacific Hwy

Medford

, OR 97501

Phone: 541-772-3828

Website: http://www.stvincentdepaulmedford.info

Hours of Operation: Monday-Friday 10-2

Walk-In's Allowed: UPDATE 4/6/20: St. Vincent de Paul is currently accepting energy assistance applications via phone and email. No walk-ins accepted at this time.

Appointment Required: No.

Find an organization in Jefferson County

NeighborImpact - Madras

374 SW 5th St, Ste B

Madras

, OR 97741

Phone: 541-504-2155 (energy assistance line)

Alt: 541-548-2380

Fax: 541-749-4947

Website: https://www.neighborimpact.org/get-help/help-with-bills/energy-assistance/

Hours of Operation: Mon-Fri 9am-2pm

Walk-In's Allowed: Application drop off only at this location (Bend and Redmond locations offer full service assistance). Request an application by mail by visiting https://www.neighborimpact.org/get-help/help-with-bills/energy-assistance/ or calling 541-504-2155.

Appointment Required: No - application drop off only

Find an organization in Josephine County

United Community Action Network - Grants Pass

125 NE Manzanita

Grants Pass

, OR 97526

Phone: 800-301-8226 (appointment line)

Alt: 541-956-4050

Fax: 541-956-4451

Website: http://www.ucancap.org

Hours of Operation: Monday-Friday 9-5 (closed from 12PM-1PM)

Walk-In's Allowed: No - medical emergency and disconnects only. Call ahead or visit website to make an appointment otherwise. Remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: Yes

About United Community Action Network - Grants Pass: Since 1969, United Community Action Network (UCAN) has been committed to promoting resources and opportunities that increase the self sufficiency of all low-income families and individuals of Douglas and Josephine Counties.

Find an organization in Klamath County

The Salvation Army - Klamath

2960 Maywood Dr Ste.#12

Klamath Falls

, OR 97603

Phone: 541-882-5280

Fax: 541-273-1076

Website: https://www.facebook.com/thesalvationarmyservicecenterklamathfalls/

Hours of Operation: Mon-Thur, 8am-11am

Walk-In's Allowed: Yes; however, appointments are preferred. Remember if leaving a message to include your full name, utility account number, and any disconnect or shut-off notices that are pending your account.

Appointment Required: Preferred but not required

About The Salvation Army - Klamath: The Salvation Army of Klamath (TSA-Klamath Falls) serves low-income people in Klamath County.

Klamath & Lake Community Action

2316 S 6th St, # C

Klamath Falls

, OR 97601

Phone: 1-866-665-6438

Alt: 541-882-3500

Fax: 541-882-3674

Website: http://www.klcas.org

Hours of Operation: Monday - Friday 8AM - 5PM

Walk-In's Allowed: Yes. There is an online application at https://www.klcas.org/energy. KLCA is also currently accepting mail, fax, or email applications.

Appointment Required: No

About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.

Find an organization in Lake County

Klamath & Lake Community Action

535 Market Street

Klamath Falls

, OR 97601

Phone: 541-882-3500

Fax: 541-882-3674

Website: http://www.klcas.org

Hours of Operation: M-F 8AM-5PM

Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: No.

About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.

Find an organization in Lane County

Catholic Community Services of Lane County (Springfield Location)

1025 G St

Springfield

, OR 97477

Phone: 541-345-3628

Alt: 541-747-8349

Fax: 541-744-2272

Website: http://www.ccslc.org

Hours of Operation: Monday-Friday 8am- 4pm, Thursday 9am-4pm

Walk-In's Allowed: Walk-ins allowed; appointments served first. Call or email to schedule an appointment.

Appointment Required: Yes

About Catholic Community Services of Lane County (Springfield Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.

Catholic Community Services of Lane County (Eugene Location)

1464 W 6th Ave

Eugene

, OR 97402

Phone: 541-345-3628

Alt: 541-747-8349

Website: http://www.ccslc.org

Hours of Operation: Monday-Friday 8am- 4pm, Thursday 9am-4pm

Walk-In's Allowed: Walk-ins allowed; appointments served first. Call or email to schedule an appointment.

Appointment Required: Yes

About Catholic Community Services of Lane County (Eugene Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.

Find an organization in Lincoln County

Community Services Consortium - Lincoln County

120 NE Avery St

Newport

, OR 97365

Phone: 888-851-0242 (Help Desk)

Alt: 541-265-8505

Website: https://communityservices.us/housing/detail/category/utility-assistance/

Hours of Operation: Monday - Friday, 1pm - 5pm

Walk-In's Allowed: Yes. Call ahead to check funding. If leaving a message, include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: Call to schedule.

About Community Services Consortium - Lincoln County: Established in July, 1980, as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.

Find an organization in Linn County

Community Services Consortium - Linn County

250 Broadalbin St SW Ste. 2A (2 Rivers Market)

Albany

, OR 97321

Phone: 541-704-7632 (Help Desk)

Alt: 541-928-6335

Website: https://communityservices.us/housing/detail/category/utility-assistance/

Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM; Closed from 12-1

Walk-In's Allowed: Yes, though we always recommend calling ahead to find out if funds are available. Remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.

Appointment Required: Call to schedule.

About Community Services Consortium - Linn County: Since 1980, Community Service Consortium (CSC) delivers programs to combat poverty and its root causes for people in Linn, Benton, and Lincoln Counties.

Find an organization in Malheur County

Community In Action

915 SW 3rd Ave

Ontario

, OR 97914

Phone: 541-889-9555

Fax: 541-889-0768

Website: http://www.communityinaction.info/energy-assistance/

Hours of Operation: Monday - Friday, 8am - 4pm

Walk-In's Allowed: Walk-ins for application drop off only; call the number above to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: Yes

About Community In Action: Community in Action (CinA) exists to empower low and moderate-income individuals and families of Harney and Malheur County.

Find an organization in Marion/Polk County

Northwest Human Services, Inc.

1233 Edgewater St NW

Salem

, OR 97304

Phone: 503-581-5535

Alt: 503-588-5827

Website: http://www.northwesthumanservices.org/

Hours of Operation: Monday-Friday 9:00 AM - 5:00 PM

Walk-In's Allowed: No. Call 503-581-5535 to schedule an appointment. If leaving a message, remember to leave your name, phone number, utility company & account number, and any shutoff/disconnect notices received.

Appointment Required: Yes

About Northwest Human Services, Inc.: Northwest Human Services has been providing residents of Marion and Polk counties with comprehensive medical, dental, mental health and social services for over 45 years. Our programs are integrated and designed to help support for those in our community who need it most. Applicants must be Salem residents to apply.

The Salvation Army - Dallas

182 SW Academy St, Suite #22

Dallas

, OR 97338

Phone: (503) 585-6688

Alt: 503-623-9664

Website: https://salem.kroccenter.org/kroc-salem/find-help

Hours of Operation: Monday - Friday, 9am - 4pm

Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: No

About The Salvation Army - Dallas: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.

The Salvation Army - Salem

1977 Front St NE

Salem

, OR 97301

Phone: 503-585-6688

Website: https://salem.kroccenter.org/kroc-salem/find-help

Hours of Operation: Monday-Friday, 9-12:00pm and 1-4pm

Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: No

About The Salvation Army - Salem: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.

Find an organization in Morrow County

Community Action Program of East Central Oregon

500 W Harper Rd

Hermiston

, OR 97838

Phone: 541-289-7755

Alt: 541-276-1926

Website: http://www.capeco-works.org/emergency_energy.htm

Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm

Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.

Appointment Required: Yes

About Community Action Program of East Central Oregon: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been assisting people of Umatilla, Morrow, Gilliam and Wheeler Counties to become independent, healthy and safe.

Find an organization in Multnomah County

Our Just Future - Portland

10550 NE Halsey St

Portland

, OR 97220

Phone: 503-405-7877 (energy assistance hotline)

Alt: 503-548-0200

Fax: 503-548-0299

Website: https://ourjustfuture.org/services/utility-assistance/

Hours of Operation: Monday-Friday, 8am - 5pm

Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.

Appointment Required: Yes; please call to schedule an appointment.

About Our Just Future - Portland: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.

Our Just Future - Rockwood

124 NE 181st Ave

Portland

, OR 97230

Phone: 503-405-7877 (energy assistance hotline)

Alt: 503-405-7875

Fax: 503-405-7934

Website: https://ourjustfuture.org/services/utility-assistance/

Hours of Operation: Monday-Friday, 8am - 5pm

Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.

Appointment Required: Yes; please call to set up an appointment.

About Our Just Future - Rockwood: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.

Immigrant and Refugee Community Organization (IRCO)

10301 NE Glisan St.

Portland

, OR 97220

Phone: 503-234-1541 (Main Office)

Alt: 503-235-4935 (Asian Family Center Energy Assistance) / 503-234-1959 (Africa House Energy Line)

Website: https://irco.org/what-we-do/family/

Hours of Operation: Monday - Friday 8:30 AM - 5:00 PM

Walk-In's Allowed: IRCO has multiple locations that serve diverse populations, including the Asian Family Center, Africa House, Senior Center, and International Language Bank. As such, we recommend calling ahead to make sure funds are available and to make sure you visit the right location. If leaving a message, remember to leave your name, phone number, utility company/account number, and any shutoff/disconnect notices you have received.

Appointment Required: N/A

About Immigrant and Refugee Community Organization (IRCO): The Immigrant and Refugee Community Organization (IRCO) supports immigrants, refugees and mainstream community members to become self-sufficient. We strive in our programming, outreach and education to foster understanding, compassion and communication between Oregon's established communities and newest arrivals.

Impact Northwest

10055 E Burnside St

Portland

, OR 97216

Phone: (971) 308-7356 (energy assistance hotline)

Alt: 503-721-1740 (office)

Fax: 971-242-8862

Website: https://impactnw.org/programs/housing-and-safety-net/energy-assistance/

Hours of Operation: Monday-Thursday 9am - 4pm (walk-in)

Walk-In's Allowed: Walk-ins accepted for NW Natural, Pacific Power, and Portland General Electric customers Monday-Thursday from 9:00 AM - 4:00 PM. You will be scheduled for a same-day or next-day appointment from Monday-Thursday from 7:30 AM - 6:00 PM and Fridays 9:30 AM - 2:30 PM. We recommend calling ahead to see if funds are available; however, please note that Impact NW does not schedule appointments over the phone.

Appointment Required: Appointment assigned at arrival

About Impact Northwest: Impact NW is a premier provider of educational and social services in the greater Portland metro area with a mission is to help people prosper through a community of support.

Latino Network

410 NE 18th Ave

Portland

, OR 97232

Phone: 503-208-2174 (Energy Assistance Hotline)

Alt: 503-283-6881 (office)

Website: https://www.latnet.org/economic-justice

Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM

Walk-In's Allowed: Appointments are required for all energy assistance; no walk-ins accepted. The most efficient way to check availability to is call 211 or visit 211info.org and click "Utility Assistance." General email inquiries can also be sent to info@latnet.org.

Appointment Required: Yes

About Latino Network: Latino Network's mission is to positively transform the lives of Latino youth, families, and communities throughout Portland, Oregon.

Native American Youth and Family Center (NAYA)

5135 NE Columbia Blvd.

Portland

, OR 97218

Phone: 503-946-9898

Website: http://www.nayapdx.org

Hours of Operation: Monday-Friday 9-6 (Energy Assistance only Wednesday 10am-10:15am)

Walk-In's Allowed: No. Please call to set up an appointment. If leaving a message please remember to include your full name, utility company, account number, and any disconnect or shutoff notices received.

Appointment Required: Yes

About Native American Youth and Family Center (NAYA): Founded by the community, for the community, NAYA is a family of numerous tribes and voices who are rooted in sustaining tradition and building cultural wealth. We provide culturally-specific programs and services that guide our people in the direction of personal success and balance through cultural empowerment. Our continuum of lifetime services create a wraparound, holistic healthy environment that is Youth Centered, Family Driven, Elder Guided.

Self Enhancement Inc (SEI) Community & Family Programs

4803 NE 7th Ave

Portland

, OR 97211

Phone: 503-713-5590 (energy appointment hotline)

Alt: 503-240-0828 (Energy resource line) / 503-285-0493 (Receptionist)

Fax: 503-281-6766

Website: https://www.selfenhancement.org/energy

Hours of Operation: Monday - Thursday, 8am - 5pm & Friday 9am-12pm

Walk-In's Allowed: No. All scheduled energy appointments will take place over the phone. Please call the energy appointment hotline to schedule an appointment. Remember to write down your confirmation number and provide a working phone number in order to receive an appointment.

Appointment Required: Yes; call the hotline 503-713-5590 to schedule an appointment.

About Self Enhancement Inc (SEI) Community & Family Programs: Self Enhancement, Inc (SEI) is dedicated to guide underserved youth to realize their full potential. Working with schools, families, and partner community organizations, SEI provides support, guidance, and opportunities to achieve personal and academic success. This includes providing services based around youth, education, and family/community services.

SnowCap Community Charities

17805 SE Stark St

Portland

, OR 97233

Phone: 503-674-8785

Fax: 503-674-5355

Website: http://www.snowcap.org/services.html

Hours of Operation: Monday - Friday 10 AM - 2 PM; additional hours on Monday & Wednesday from 6 PM - 8 PM

Walk-In's Allowed: Walk-ins allowed; call ahead to see if any funds are available. Remember when leaving a message to include your full name, utility company, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: No; call ahead to see if any funds are available.

About SnowCap Community Charities: Since 1967, SnowCap Community Charities (SnowCap) has been working to provide food, clothing, advocacy and other services to residents of Multnomah County.

Find an organization in Sherman County

Mid-Columbia Community Action Council - The Dalles

312 E 4th St

The Dalles

, OR 97058

Phone: 541-298-5131

Fax: 541-298-5141

Website: http://www.mccac.com

Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm

Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). Please call to schedule an appointment all other days. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.

Appointment Required: Yes, for all days not Thursday

About Mid-Columbia Community Action Council - The Dalles: Mid-Columbia Community Action Council (Mid-Col) works to alleviate the causes and conditions of poverty in Wasco, Hood River and Sherman Counties.

Mid-Columbia Community Action Council - Hood River

205 Wasco Loop, Suite 101

Hood River

, OR 97031

Phone: 541-386-4027

Fax: 541-298-5141

Website: http://www.mccac.com

Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm

Walk-In's Allowed: Call for an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.

Appointment Required: Yes, please call the number above to schedule an appointment and get up to date information.

About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc (MACCAC) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.

Find an organization in Tillamook County

St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only)

715 Maple St

Vernonia

, OR 97064

Phone: 503-366-8014

Website: https://www.westoregon.org/members/energy-assistance/

Hours of Operation: Monday - Friday 8am - 5pm

Walk-In's Allowed: No walk-ins, and West Oregon Electric Cooperative customers only. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number, and any shut-off or disconnect notices received for your account.

Appointment Required: Yes

About St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only): As this program is a partnership with West Oregon Electric (WOEC), only WOEC customers are eligible to receive assistance from this agency partner.

CARE, Inc.

2310 First Street, Suite 2

Tillamook

, OR 97141

Phone: 503-842-5261ext 116 (energy assistance line)

Website: http://www.careinc.org

Hours of Operation: Mon-Fri 9:00 AM - 4:00 PM

Walk-In's Allowed: Yes, can also call to schedule appointment.

Appointment Required: No

Find an organization in Umatilla County

Community Action Program of East Central Oregon - Pendleton

721 SE 3rd St - Suite D

Pendleton

, OR 97801

Phone: 541-276-1926

Website: http://www.capeco-works.org/emergency_energy.htm

Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm

Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.

Appointment Required: Yes

About Community Action Program of East Central Oregon - Pendleton: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.

Community Action Program of East Central Oregon - Hermiston

500 W Harper Rd

Hermiston

, OR 97838

Phone: 541-289-7755

Alt: 541-276-1926

Website: http://www.capeco-works.org/emergency_energy.htm

Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm

Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.

Appointment Required: Yes

About Community Action Program of East Central Oregon - Hermiston: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.

Find an organization in Union County

Community Connection of Northeast Oregon - La Grande

1504 N Albany St

La Grande

, OR 97850

Phone: 541-963-7532

Fax: 541-963-5932

Website: https://www.ccno.org/

Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm

Walk-In's Allowed: No

Appointment Required: Yes - call to schedule

About Community Connection of Northeast Oregon - La Grande: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.

Find an organization in Wallowa County

Community Connection of Northeast Oregon - Enterprise

702 NW 1st St

Enterprise

, OR 97828

Phone: 541-426-3840

Fax: 541-426-6260

Website: http://www.ccno.org

Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm

Walk-In's Allowed: No

Appointment Required: Yes

About Community Connection of Northeast Oregon - Enterprise: The mission of Community Connection of Northeast Oregon, Inc is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.

Find an organization in Wasco County

Mid-Columbia Community Action Council (MCCAC) - The Dalles

312 E 4th St

The Dalles

, OR 97058

Phone: 541-298-5131

Fax: 541-298-5141

Website: http://www.mccac.com

Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm

Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). In all other situations, please call to set up an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.

Appointment Required: Yes, all days except Thursdays

About Mid-Columbia Community Action Council (MCCAC) - The Dalles: Formed in 1966, Mid-Columbia Community Action Council's (MCCAC) mission is to alleviate the causes and conditions of poverty that exist in Hood River, Wasco and Sherman Counties.

Find an organization in Washington County

Community Action Organization - Beaverton

5050 SW Griffith Dr, Suite 100

Beaverton

, OR 97005

Phone: 503-615-0771

Alt: 503-648-6646

Website: https://caowash.org/programs/utility-assistance/utility-assistance.html

Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm

Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: See above.

About Community Action Organization - Beaverton: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.

Community Action Organization - Tigard

11515 SW Durham Rd, Ste. E8

Tigard

, OR 97224

Phone: 503-615-0771

Alt: 503-648-6646

Website: https://caowash.org/programs/utility-assistance/utility-assistance.html

Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm

Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: See above.

About Community Action Organization - Tigard: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.

Community Action Organization - Hillsboro

1001 SW Baseline

Hillsboro

, OR 97123

Phone: 503-615-0771

Alt: 503-648-6646

Website: https://caowash.org/programs/utility-assistance/utility-assistance.html

Hours of Operation: Monday-Thursday 9am - 12:00pm, 1pm - 4:30pm

Walk-In's Allowed: No walk-ins; please fill out online form at link above or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: See above.

About Community Action Organization - Hillsboro: Community Action Organization (CAO) leads the way to eliminate conditions of poverty and create opportunities for people of Washington County to thrive.

The Salvation Army - Hillsboro

1440 SE 21st Ave

Hillsboro

, OR 97123

Phone: 503-640-4311

Fax: 503-681-9481

Website: https://hillsboro.salvationarmy.org/

Hours of Operation: Monday-Friday 9-11:30am (closed Wednesday)

Walk-In's Allowed: No; please call first. Clients must have a shut-off or disconnect notice from PGE; Salvation Army will determine eligibility and schedule an appointment. Remember if leaving a message to include your full name, utility company name, and utility account number.

Appointment Required: Yes, please call to schedule an appointment.

About The Salvation Army - Hillsboro: The Salvation Army of Hillsboro-TV Citadel (TSA-Hillsboro) serves low-income people in Washington County.

Society of St. Vincent dePaul - St. Matthew Conference

442 SE 3rd St.

Hillsboro

, OR 97123

Phone: 503-693-7528

Website: http://www.svdphillsboro.com/

Hours of Operation: Mon-Fri, 9:00 AM - 11:30 AM

Walk-In's Allowed: UPDATE 10/3/23: The SVDP office is currently accepting walk-ins for energy assistance requests. No appointments are required at this time. Call ahead to check funding levels.

Appointment Required: No

About Society of St. Vincent dePaul - St. Matthew Conference: ​The St. Matthew Conference of St. Vincent de Paul generally focuses on the needs of the underprivileged in Hillsboro, Oregon and the surrounding areas.

Find an organization in Wheeler County

Community Action Program of East Central Oregon (CAPECO)

500 W Harper Rd

Hermiston

, OR 97838

Phone: 541-289-7755

Alt: 541-276-1926

Website: http://www.capeco-works.org/emergency_energy.htm

Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12pm

Walk-In's Allowed: Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. There is an online application at https://www.capeco-works.org/energy.html.

Appointment Required: Yes

About Community Action Program of East Central Oregon (CAPECO): Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.

Find an organization in Yamhill County

The Salvation Army - McMinnville

1950 SW 2nd

McMinnville

, OR 97128

Phone: 503-472-1009

Fax: 503-434-7292

Website: https://mcminnville.salvationarmy.org/

Hours of Operation: Tues-Thurs, 1-4 PM

Walk-In's Allowed: No walk-ins; please call ahead to make an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending on your account.

Appointment Required: Yes

About The Salvation Army - McMinnville: The Salvation Army of McMinnville (TSA-McMinnville) serves low-income people in Yamhill County.

Yamhill Community Action Partnership

1317 NE Dustin Ct

McMinnville

, OR 97128

Phone: 503-687-1480 (Energy Services Hotline)

Alt: 503-472-0457

Website: http://www.yamhillcap.org/energy

Hours of Operation: Monday-Friday 8:30-5:00pm

Walk-In's Allowed: No. Please call 503-687-1480 or visit http://www.yamhillcap.org/energy to request an application by mail.

Appointment Required: No - mail out applications

Your Questions Answered

Am I eligible to receive energy assistance?

Households are eligible for energy assistance when their total gross income is 70 percent or less than the statewide median income as determined by the State of Oregon. Please note that this allows for a higher income than other energy assistance programs. See the chart below to determine if you qualify.

How do I apply for energy assistance?

Oregon Energy Fund distributes funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. This model allows us to reach the widest number of Oregonians possible. If you are in need of utility assistance, please select your county from the drop-down menu above to see which of our partners are in your area and how to contact them. You can also call our office at 971-386-2124 for more information. Please note that our office does not provide direct assistance at this time.

How is the payment made?

Payments are made directly to your fuel vendor (electric, oil, propane, wood or gas). The entire process can take up to three to six weeks, so if you're behind on your energy bill, don't wait for a shut off notice - act now.

How early can I apply? Do I need a shutoff notice?

We encourage you to apply for energy assistance as early as possible. While some agencies do require a shutoff notice to receive assistance, don't wait until then to act. It is extremely difficult to schedule an appointment last minute - demand is very high and funding is limited. Shutoffs also incur additional fees beyond what you already owe, which can make it more difficult to receive the amount you need. Utility companies are also more likely to give leeway to customers who are behind on their bills if they've already started applying for energy assistance.

My electricity has been shut off. What do I do?

If your power has been disconnected, your utility company will likely require a down payment in order to turn the power back on. We recommend that you contact your utility provider ASAP to find out the amount due; you will need this information when applying for energy assistance.

How else can I save on my home energy bill?

There are many ways to save electricity, including weatherization assistance programs, energy efficient appliances, and simply lowering your home thermostat. Click here for our list of energy-saving tips.

Annual and Monthly Income Guidelines:

70% of State Median Income by Household Size (Federal Fiscal Year 2024)
Estimated State Median by Household Size-Source HHS

Eligibility is based on the total gross household income received by all members living in the home at the time of application (families sharing a dwelling must apply as one unit). Income includes wages, unemployment compensation, TANF payments, Social Security, SSI, pensions, VA, grants and other regular payments. Income does not include food stamps, loans, subsidies, etc.

Household Unit Size Annual Income Monthly Income
1 $43,131 $3,594
2 $56,403 $4,700
3 $69,674 $5,806
4 $82,945 $6,912
5 $96,216 $8,018
6 $109,488 $9,124
7 $111,976 $9,331
8 $114,464 $9,539
9 $116,953 $9,746
10 $119,441 $9,953
11 $121,929 $10,161
12 $124,418 $10,368
Each Additional Member $2,538 $211.51

Utility Discount Programs

Resources & Helpful Links