Where do I apply for energy assistance?
Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. If you need help paying your gas or electric bill, enter your county or zip code below to find out who has energy assistance in your area and how to contact them.
Find an organization in Baker County
Community Connection of Northeast Oregon - Baker City
2810 Cedar St.
Baker City
, OR 97814
Phone: 541-523-6591
Website: https://ccno.org/utility-assistance-programs/
Hours of Operation: Monday - Friday, 8-12 & 1-4
Walk-In's Allowed: UPDATE 4/6/20: No walk-ins allowed at this time. Please call ahead to set up an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: Phone call preferred.
About Community Connection of Northeast Oregon - Baker City: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Benton County
Community Services Consortium - Benton County
545 SW 2nd Ave., Suite A
Corvallis
, OR 97333
Phone: 541-752-2840
Alt: 541-752-1010
Website: http://communityservices.us/housing/utility-assistance/
Hours of Operation: Monday-Friday 8:00 AM - 5:00 PM (closed from 12-1)
Walk-In's Allowed: UPDATE 4/7/20: CSC is currently limiting energy assistance applications to phone or mail. No walk-ins accepted at this time. Call to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Services Consortium - Benton County: Established in July 1980 as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Clackamas County
Sandy Community Action Center
38982 Pioneer Blvd
Sandy
, OR 97055
Phone: 503-668-4746
Website: http://www.sandyactioncenter.org
Hours of Operation: Monday-Friday - 10am-4pm
Walk-In's Allowed: No walk-ins allowed. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
Email Waitlist: No
About Sandy Community Action Center: Sandy Community Action Center (SCAC) serves low-income people in Clackamas County.
Society of St. Vincent dePaul - Clackamas
8101 SE Cornwell St.
Portland
, OR 97206
Phone: 503-235-8431
Alt: 503-595-2290 (only for clients who already have appointments)
Website: http://www.svdppdx.org
Hours of Operation: Monday-Friday 9:30-12 & 1-3:30
Walk-In's Allowed: UPDATE 4/6/20: SVDP is accepting energy assistance applications over the phone only. No walk-ins currently allowed.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Clatsop County
Clatsop Community Action
364 9th St
Astoria
, OR 97103
Phone: 503-325-1400
Fax: 503-325-1153
Website: https://ccaservices.org/energy-assistance/
Hours of Operation: Mon-Thurs, 9 AM - 4 PM & Fri 9 AM - 12 PM (In-person EA application help available on Tues 10:30-11:30 AM & Thurs 2:30-3:30 PM)
Walk-In's Allowed: UPDATE 4/6/20: Clatsop Community Action is currently accepting energy assistance applications by phone. No face-to-face appointments or walk-ins accepted at this time.
Appointment Required: Yes
About Clatsop Community Action: Clatsop Community Action is a non-profit agency specializing in food, housing, and energy assistance. CCA offers Information & Referral to all of the area’s human service partners to help individuals and their families in need.
Find an organization in Columbia County
St. Mary's, Society of St. Vincents dePaul
c/o West Oregon Electric Cooperative 625 Rose Avenue
Vernonia
, OR 97064
Phone: 503-366-8014
Fax: 503-429-8440
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday-Friday 8am-5pm
Community Action Team
125 North 17th Street
St. Helens
, OR 97051
Phone: (503) 397-3511
Find an organization in Coos County
Oregon Coast Community Action
1855 Thomas Ave
Coos Bay
, OR 97420
Phone: 541-435-7080
Fax: 541-435-7101
Website: https://www.orcca.us/energyservices
Hours of Operation: Monday-Friday 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. Click here for more information.
Appointment Required: Yes.
Email Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (OR-CCA) provides cost effective joint administration, leadership, and support for children's programs and emergency services on the Southern Oregon Coast.
Find an organization in Crook County
NeighborImpact - Prineville
422 NW Beaver St
Prineville
, OR 97754
Phone: 541-548-2380
Alt: 541-504-2155
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: No walk-ins; please call to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Curry County
Oregon Coast Community Action
517 Railroad Avenue
Brookings
, OR 97415
Phone: 541-469-3155
Alt: 541-435-7080
Fax: 541-266-1800
Website: https://www.orcca.us/energyservices
Hours of Operation: Mon-Fri 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. If leaving a message, remember to include your name, phone number, utility company/account number, and any shutoff/disconnect notices received. Click here for more information.
Appointment Required: Yes
Email Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (ORCCA) cost effective joint administration, leadership, and support for children's programs and emergency services to people in Coos and Curry Counties.
Find an organization in Deschutes County
NeighborImpact - Main Office (Redmond)
2303 SW 1st St
Redmond
, OR 97756
Phone: 541-548-2380
Alt: 541-504-2155
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: No walk-ins. Call the number above to make an appointment at one of five locations (Bend, Redmond, La Pine, Prineville, and Madras); remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
Email Waitlist: No
About NeighborImpact - Main Office (Redmond): NeighborImpact (NI) works to change the lives of people in Crook, Deschutes, and Jefferson Counties by helping them access skills for success, family services, financial assistance, food, house, heat and energy assistance.
NeighborImpact - Bend
20310 Empire Ave Ste A100
Bend
, OR 97703
Phone: 541-504-2155
Alt: 541-548-2380
Fax: 541-749-4948
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Yes (only at this location). Appointments preferred.
Appointment Required: Preferred
Email Waitlist: No
NeighborImpact - La Pine
16405 1st St
La Pine
, OR 97739
Phone: 541-504-2155
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: No walk-ins; please call to schedule an appointment. Remember when leaving a message to leave your name, utility company, utility account number, and any pending shutoff or disconnect notices.
Appointment Required: Yes
Email Waitlist: No
Society of St Vincent dePaul - Bend
950 SE 3rd St.
Bend
, OR 97702
Phone: 541-389-6643
Website: http://www.stvincentdepaulbend.org
Hours of Operation: Monday-Thursday 10 AM - 2 PM
Walk-In's Allowed: No, please call to schedule an appointment. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Douglas County
United Community Action Network - Roseburg
280 Kenneth Ford Dr
Roseburg
, OR 97470
Phone: 541-672-3421
Alt: 800-301-8226
Fax: 541-672-1983
Website: http://www.ucancap.org/what-we-do/heat-assistance
Hours of Operation: Monday-Friday 9-5
Walk-In's Allowed: No - medical emergency and disconnects only. Call ahead to make an appointment otherwise. Remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About United Community Action Network - Roseburg: UCAN provides help with utility assistance, housing, weatherization, Head Start, senior health insurance, prescriptions, budgeting, case management and transportation. We also provide food to pantries and kitchens throughout Douglas County through our Regional Food Bank.
Find an organization in Gilliam County
Community Action Program of East Central Oregon - Gilliam
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926 / 1-800-752-1139
Alt: 541-278-5689
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri-8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins; Due to the COVID-19 virus CAPECO is conducting energy assistance through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes - during months of November - March
Email Waitlist: No
About Community Action Program of East Central Oregon - Gilliam: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Grant County
Community Connection of Northeast Oregon - John Day
142 NE Dayton
John Day
, OR 97845
Phone: 541-575-2949
Fax: 541-426-6260
Website: http://www.ccno.org
Hours of Operation: Mon-Fri 8am-5pm, closed from 12pm-1pm
Walk-In's Allowed: No; please call ahead to make an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: Phone call preferred.
Find an organization in Harney County
Harney County Senior & Community Services Center
17 S Alder Ave
Burns
, OR 97720
Phone: 541-573-6024
Fax: 541-573-6025
Website: http://co.harney.or.us/index.php/senior-community-services-center-home
Hours of Operation: Mon - Fri, 8 AM - 12 PM & 1 PM - 4 PM
Walk-In's Allowed: Yes.
Appointment Required: Yes
Email Waitlist: No, please call to make an appointment. If leaving a message, remember to leave your name, utility company, account number, and any pending disconnect/shutoff notices.
About Harney County Senior & Community Services Center: Harney County Senior & Community Services Center (HCSCSC) works to provide services to seniors, disabled, low-income individuals and veterans of Harney County that will improve the quality of their lives. The services will enhance their independence, dignity, choice and self-sufficiency.
Find an organization in Hood River County
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com/index.cfm
Hours of Operation: Thursdays 10am - 12pm & 1- 4pm
Walk-In's Allowed: Yes - Thursdays only, 10 am - 12 pm & 1 pm - 4 pm. For all other days, please call to schedule an appointment.
Appointment Required: Yes, for all days not Thursday
Email Waitlist: Phone call preferred.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc.(MACCAC'S) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Jackson County
Access
3630 Aviation Way
Medford
, OR 97504
Phone: 541-779-9020 / 541-779-6691 Ext. 372
Alt: 541-779-6691
Fax: 541-779-8886
Website: http://www.accesshelps.org
Hours of Operation: Monday-Friday 8-5:00 pm
Walk-In's Allowed: ACCESS now allows you to schedule energy assistance appointments through their website. Visit https://www.accesshelps.org/energy-assistance for details.
As of 7/1/20, ACCESS is open Mon-Thurs, 7:30 AM - 6:00 PM, and Fri 8:00 AM - 4:30 PM. The lobby remains closed for in-person visits. Staff are able to assist by phone and email.
Appointment Required: Yes
Email Waitlist: energy@accesshelps.org
About Access: Since 1976, ACCESS has been providing food, housing, warmth and other essential services to Jackson County's low-income children, families seniors and people with disabilities.
The Salvation Army - Medford
922 N Central
Medford
, OR 97501
Phone: 541-772-8149
Fax: 541-842-2489
Website: https://jacksoncounty.salvationarmy.org/medford/
Hours of Operation: Tuesday - Friday, 9am - 3pm
Walk-In's Allowed: No, Remember when leaving a message with this Oregon Energy Fund partner to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About The Salvation Army - Medford: The Salvation Army of Medford (TSA-Medford) serves low-income people in Jackson County.
Society of St Vincent dePaul
2424 N. Pacific Hwy
Medford
, OR 97501
Phone: 541-772-3828
Website: http://www.stvincentdepaulmedford.info
Hours of Operation: Monday-Friday 10-2
Walk-In's Allowed: UPDATE 4/6/20: St. Vincent de Paul is currently accepting energy assistance applications via phone and email. No walk-ins accepted at this time.
Appointment Required: No.
Email Waitlist: Yes.
Find an organization in Jefferson County
NeighborImpact - Madras
374 SW 5th St, Suite B
Madras
, OR 97741
Phone: 541-548-2380
Alt: 541-504-2155
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 9:00-2:00
Walk-In's Allowed: No walk-ins; please call to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Josephine County
United Community Action Network - Grants Pass
125 NE Manzanita
Grants Pass
, OR 97526
Phone: 541-956-4050
Fax: 541-956-4451
Website: http://www.ucancap.org
Hours of Operation: Monday-Friday 9-5 (closed from 12 Noon -1PM)
Walk-In's Allowed: No; please call to schedule an appointment. Please remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About United Community Action Network - Grants Pass: Since 1969, United Community Action Network (UCAN) has been committed to promoting resources and opportunities that increase the self sufficiency of all low-income families and individuals of Douglas and Josephine Counties.
Find an organization in Klamath County
The Salvation Army - Klamath
2960 Maywood Dr Ste.#12
Klamath Falls
, OR 97603
Phone: 541-882-5280
Fax: 541-273-1076
Website: https://www.facebook.com/thesalvationarmyservicecenterklamathfalls/
Hours of Operation: Mon & Fri 8-12
Walk-In's Allowed: Yes; however, appointments are preferred. Remember if leaving a message to include your full name, utility account number, and any disconnect or shut-off notices that are pending your account.
Appointment Required: Preferred but not required
Email Waitlist: No
About The Salvation Army - Klamath: The Salvation Army of Klamath (TSA-Klamath Falls) serves low-income people in Klamath County.
Klamath & Lake Community Action
535 Market Street
Klamath Falls
, OR 97601
Phone: 541-882-3500
Alt: 1-866-665-6438 (toll free)
Fax: 541-882-3674
Website: http://www.klcas.org
Hours of Operation: Monday - Friday 8AM - 5PM
Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. When leaving a message, please include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No.
Email Waitlist: Yes - please contact energy@klcas.org
About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.
Find an organization in Lake County
Klamath & Lake Community Action
535 Market Street
Klamath Falls
, OR 97601
Phone: 541-882-3500
Fax: 541-882-3674
Website: http://www.klcas.org
Hours of Operation: M-F 8AM-5PM
Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: No.
Email Waitlist: Yes - please email energy@klcas.org
About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.
Find an organization in Lane County
Catholic Community Services of Lane County (Springfield Location)
1025 G St
Springfield
, OR 97477
Phone: 541-345-3642
Alt: 541-747-8349
Fax: 541-744-2272
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8AM- 4PM
Walk-In's Allowed: UPDATE 7/12/22: CCSLC is currently accepting energy assistance applications via mail, phone, and email. Appointments are done over the phone and by email, unless an in-person appointment is requested.
Appointment Required: Yes
Email Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Springfield Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Catholic Community Services of Lane County (Eugene Location)
1464 W 6th Ave
Eugene
, OR 97402
Phone: 541-345-3628
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8AM- 4PM
Walk-In's Allowed: UPDATE 7/12/22: CCSLC is currently accepting energy assistance applications via mail, phone, and email. Appointments are done over the phone and by email, unless an in-person appointment is requested.
Appointment Required: Yes
Email Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Eugene Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Find an organization in Lincoln County
Community Services Consortium - Lincoln County
120 NE Avery St
Newport
, OR 97365
Phone: 541-265-3293
Alt: 541-265-8505
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM. Closed from 12-1
Walk-In's Allowed: UPDATE 4/7/20: CSC is currently limiting energy assistance applications to phone or mail. No walk-ins accepted at this time. Call to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Services Consortium - Lincoln County: Established in July, 1980, as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Linn County
Community Services Consortium - Linn County
250 Broadalbin St SW Ste. 2A (2 Rivers Market)
Albany
, OR 97321
Phone: 541-926-7163
Alt: 541-928-6335
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM; Closed from 12-1
Walk-In's Allowed: UPDATE 4/7/20: CSC is currently limiting energy assistance applications to phone or mail. No walk-ins accepted at this time. Call to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Services Consortium - Linn County: Since 1980, Community Service Consortium (CSC) delivers programs to combat poverty and its root causes for people in Linn, Benton, and Lincoln Counties.
Find an organization in Malheur County
Community In Action
915 SW 3rd Ave
Ontario
, OR 97914
Phone: 541-889-9555
Fax: 541-889-0768
Website: http://www.communityinaction.info/energy-assistance/
Hours of Operation: Monday - Friday, 9am - 12 pm, 1 pm - 4 pm
Walk-In's Allowed: UPDATE 4/2/20: Due to the COVID-19 pandemic the Community in Action office is closed and there will be no in-person appointments. Call 541-889-9555 during regular business hours and a representative will assist you. STANDARD INFO: No walk-ins; call the number above to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
Email Waitlist: No
About Community In Action: Community in Action (CinA) exists to empower low and moderate-income individuals and families of Harney and Malheur County.
Find an organization in Marion/Polk County
Northwest Human Services, Inc.
694 Church St. NE
Salem
, OR 97301
Phone: 503-581-5535 / 503-588-5828
Alt: 1-800-560-5535
Website: http://www.northwesthumanservices.org/Blank.html
Hours of Operation: Monday-Friday 9:00 AM - 5:00 PM
Walk-In's Allowed: Yes. Applicants must be Salem residents to apply. Please click here for more information. (NHS also offers rental & water assistance; please see their website for details.)
We always recommend calling ahead to ensure funds are available. If leaving a message, remember to leave your name, phone number, utility company & account number, and any shutoff/disconnect notices received.
Appointment Required: No
Email Waitlist: N/A
About Northwest Human Services, Inc.: Northwest Human Services has been providing residents of Marion and Polk counties with comprehensive medical, dental, mental health and social services for over 45 years. Our programs are integrated and designed to help support for those in our community who need it most.
The Salvation Army - Dallas
182 SW Academy St, Suite #22
Dallas
, OR 97338
Phone: (503) 585-6688
Alt: 503-623-9664
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday - Friday, 9am - 4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Dallas: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
The Salvation Army - Salem
1977 Front St NE
Salem
, OR 97301
Phone: 503-585-6688
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday-Friday, 9-12:00pm and 1-4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Salem: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
Find an organization in Morrow County
Community Action Program of East Central Oregon
1565 N. 1st St., Suite 1
Hermiston
, OR 97838
Phone: 541-289-7755 / 1-800-214-4776
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes, during months of November - March
Email Waitlist: No
About Community Action Program of East Central Oregon: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been assisting people of Umatilla, Morrow, Gilliam and Wheeler Counties to become independent, healthy and safe.
Find an organization in Multnomah County
Our Just Future - Portland
12350 SE Powell Blvd.
Portland
, OR 97236
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-548-0200
Fax: 503-548-0299
Website: http://humansolutions.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to schedule an appointment.
Email Waitlist: No
About Our Just Future - Portland: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Our Just Future - Rockwood
124 NE 181st Ave
Portland
, OR 97230
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-405-7875
Fax: 503-405-7934
Website: http://humansolutions.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to set up an appointment.
About Our Just Future - Rockwood: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Immigrant and Refugee Community Organization (IRCO)
10301 NE Glisan St.
Portland
, OR 97220
Phone: 503-234-1541 (Main Office)
Alt: 503-235-4935 (Asian Family Center Energy Assistance) / 503-234-1959 (Africa House Energy Line)
Website: https://irco.org/what-we-do/family/
Hours of Operation: Monday - Friday 8:30 AM - 5:00 PM
Walk-In's Allowed: IRCO has multiple locations that serve diverse populations, including the Asian Family Center, Africa House, Senior Center, and International Language Bank. As such, we recommend calling ahead to make sure funds are available and to make sure you visit the right location. If leaving a message, remember to leave your name, phone number, utility company/account number, and any shutoff/disconnect notices you have received.
Appointment Required: N/A
Email Waitlist: N/A
About Immigrant and Refugee Community Organization (IRCO): The Immigrant and Refugee Community Organization (IRCO) supports immigrants, refugees and mainstream community members to become self-sufficient. We strive in our programming, outreach and education to foster understanding, compassion and communication between Oregon's established communities and newest arrivals.
Impact Northwest
10055 E Burnside St
Portland
, OR 97216
Phone: (971) 308-7356 (energy assistance hotline)
Alt: 503-721-1740 (office)
Fax: 971-242-8862
Website: https://impactnw.org/programs/housing-and-safety-net/energy-assistance/
Hours of Operation: Monday-Thursday 9am - 4pm (walk-in)
Walk-In's Allowed: Walk-ins accepted for NW Natural, Pacific Power, and Portland General Electric customers Monday-Thursday from 9:00 AM - 4:00 PM. You will be scheduled for a same-day or next-day appointment from Monday-Thursday from 7:30 AM - 6:00 PM and Fridays 9:30 AM - 2:30 PM. We recommend calling ahead to see if funds are available; however, please note that Impact NW does not schedule appointments over the phone.
Appointment Required: Appointment assigned at arrival
Email Waitlist: No
About Impact Northwest: Impact NW is a premier provider of educational and social services in the greater Portland metro area with a mission is to help people prosper through a community of support.
Latino Network
410 NE 18th Ave
Portland
, OR 97232
Phone: 503-208-2174 (Energy Assistance Hotline)
Alt: 503-283-6881 (office)
Website: https://www.latnet.org/economic-justice
Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM
Walk-In's Allowed: Appointments are required for all energy assistance; no walk-ins accepted. The most efficient way to check availability to is call 211 or visit 211info.org and click "Utility Assistance." General email inquiries can also be sent to info@latnet.org.
Appointment Required: Yes
Email Waitlist: N/A
About Latino Network: Latino Network's mission is to positively transform the lives of Latino youth, families, and communities throughout Portland, Oregon.
Native American Youth and Family Center (NAYA)
5135 NE Columbia Blvd.
Portland
, OR 97218
Phone: 503-946-9898
Website: http://www.nayapdx.org
Hours of Operation: Monday-Friday 9-6 (Energy Assistance only Wednesday 10am-10:15am)
Walk-In's Allowed: No. Please call to set up an appointment. If leaving a message please remember to include your full name, utility company, account number, and any disconnect or shutoff notices received.
Appointment Required: Yes
Email Waitlist: No
About Native American Youth and Family Center (NAYA): Founded by the community, for the community, NAYA is a family of numerous tribes and voices who are rooted in sustaining tradition and building cultural wealth. We provide culturally-specific programs and services that guide our people in the direction of personal success and balance through cultural empowerment. Our continuum of lifetime services create a wraparound, holistic healthy environment that is Youth Centered, Family Driven, Elder Guided.
Self Enhancement Inc (SEI) Community & Family Programs
2205 NE Columbia Blvd
Portland
, OR 97211
Phone: 503-713-5590 (energy appointment hotline)
Alt: 503-240-0828 (Energy resource line) / 503-285-0493 (Receptionist)
Fax: 503-281-6766
Website: https://www.selfenhancement.org/energy
Hours of Operation: Monday - Thursday, 8:30am - 5pm & Friday 8:30am-12pm
Walk-In's Allowed: UPDATE 4/7/20: Due to COVID-19, SEI's offices are currently closed and are not accepting walk-ins at this time. All scheduled energy appointments will take place over the phone. Please call the energy appointment hotline to schedule an appointment. Remember to write down your confirmation number and provide a working phone number in order to receive an appointment. Please do NOT come to SEI's office at the time of your appointment.
Appointment Required: Yes; call the hotline 503-713-5590 to schedule an appointment.
About Self Enhancement Inc (SEI) Community & Family Programs: Self Enhancement, Inc (SEI) is dedicated to guide underserved youth to realize their full potential. Working with schools, families, and partner community organizations, SEI provides support, guidance, and opportunities to achieve personal and academic success. This includes providing services based around youth, education, and family/community services.
SnowCap Community Charities
17805 SE Stark St
Portland
, OR 97233
Phone: 503-674-8785
Fax: 503-674-5355
Website: http://www.snowcap.org/services.html
Hours of Operation: Monday - Friday 10 AM - 2 PM; additional hours on Monday & Wednesday from 6 PM - 8 PM
Walk-In's Allowed: Walk-ins allowed; call ahead to see if any funds are available. Remember when leaving a message to include your full name, utility company, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No; call ahead to see if any funds are available.
About SnowCap Community Charities: Since 1967, SnowCap Community Charities (SnowCap) has been working to provide food, clothing, advocacy and other services to residents of Multnomah County.
Find an organization in Sherman County
Mid-Columbia Community Action Council - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). Please call to schedule an appointment all other days. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, for all days not Thursday
Email Waitlist: Phone calls preferred.
About Mid-Columbia Community Action Council - The Dalles: Mid-Columbia Community Action Council (Mid-Col) works to alleviate the causes and conditions of poverty in Wasco, Hood River and Sherman Counties.
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Call for an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, please call the number above to schedule an appointment and get up to date information.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc (MACCAC) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Tillamook County
St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only)
715 Maple St
Vernonia
, OR 97064
Phone: 503-366-8014
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday - Friday 8am - 5pm
Walk-In's Allowed: No walk-ins, and West Oregon Electric Cooperative customers only. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number, and any shut-off or disconnect notices received for your account.
Appointment Required: Yes
About St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only): As this program is a partnership with West Oregon Electric (WOEC), only WOEC customers are eligible to receive assistance from this agency partner.
CARE, Inc.
2310 First Street, Suite 2
Tillamook
, OR 97141
Phone: 503-842-5261
Website: http://www.careinc.org
Hours of Operation: Mon-Fri 9:00 AM - 4:00 PM (closed 11:30 AM - 12:00 PM)
Walk-In's Allowed: UPDATE 4/7/20: CARE is currently open M-F from 9 AM - 4 PM for appointments. Proper distancing measures are in place.
Appointment Required: No
Email Waitlist: No
Find an organization in Umatilla County
Community Action Program of East Central Oregon - Pendleton
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926 / 1-800-752-1139
Alt: 541-278-5689
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes - during months of November - March.
Email Waitlist: No
About Community Action Program of East Central Oregon - Pendleton: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Community Action Program of East Central Oregon - Hermiston
1565 N. 1st St., Suite 1
Hermiston
, OR 97838
Phone: 541-289-7755 / 1-800-214-4776
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes - during months of November - March.
Email Waitlist: No
About Community Action Program of East Central Oregon - Hermiston: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Union County
Community Connection of Northeast Oregon - La Grande
1504 N Albany St
La Grande
, OR 97850
Phone: 541-963-7532
Fax: 541-963-5932
Website: https://www.ccno.org/
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 4pm
Walk-In's Allowed: UPDATE 5/12/20: Community Connection is currently accepting mail-in applications for energy assistance. Please call 541-963-7532 to learn how to receive an application and return it safely. The office is currently closed; no walk-ins, please.
Appointment Required: Yes
Email Waitlist: Phone call preferred.
About Community Connection of Northeast Oregon - La Grande: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Wallowa County
Community Connection of Northeast Oregon - Enterprise
702 NW 1st St
Enterprise
, OR 97828
Phone: 541-426-3840
Fax: 541-426-6260
Website: http://www.ccno.org
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 4pm
Walk-In's Allowed: UPDATE 5/12/20: Community Connection is currently accepting mail-in applications for energy assistance. Please call 541-426-3840 to learn how to receive an application and return it safely. The office is currently closed; no walk-ins, please.
Appointment Required: Yes
Email Waitlist: Please email Connie at connie@ccno.org
About Community Connection of Northeast Oregon - Enterprise: The mission of Community Connection of Northeast Oregon, Inc is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Wasco County
Mid-Columbia Community Action Council (MCCAC) - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). In all other situations, please call to set up an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, all days except Thursdays
Email Waitlist: Please call to set up an appointment
About Mid-Columbia Community Action Council (MCCAC) - The Dalles: Formed in 1966, Mid-Columbia Community Action Council's (MCCAC) mission is to alleviate the causes and conditions of poverty that exist in Hood River, Wasco and Sherman Counties.
Find an organization in Washington County
Community Action Organization - Beaverton
5050 SW Griffith Dr, Suite 100
Beaverton
, OR 97005
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9:00 am - 12:00pm
Walk-In's Allowed: No walk-ins; please fill out online form at link below or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Form to schedule appointment for those without shut-off notice: https://caowash.org/programs/utility-assistance/utility-assistance.html
Appointment Required: See above.
Email Waitlist: No
About Community Action Organization - Beaverton: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.
Community Action Organization - Hillsboro
1001 SW Baseline
Hillsboro
, OR 97123
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9:00 am - 12:00pm
Walk-In's Allowed: No walk-ins; please fill out online form at link below or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account.
Form to schedule appointment for those without shut-off notice: https://caowash.org/programs/utility-assistance/utility-assistance.html
Appointment Required: See above.
Email Waitlist: No
About Community Action Organization - Hillsboro: Community Action Organization (CAO) leads the way to eliminate conditions of poverty and create opportunities for people of Washington County to thrive.
The Salvation Army - Hillsboro
351 SE Oak St
Hillsboro
, OR 97123
Phone: 503-640-4311
Fax: 503-681-9481
Website: https://hillsboro.salvationarmy.org/
Hours of Operation: Monday-Friday 9-11:30am (closed Wednesday)
Walk-In's Allowed: No; please call first. Clients must have a shut-off or disconnect notice from PGE; Salvation Army will determine eligibility and schedule an appointment. Remember if leaving a message to include your full name, utility company name, and utility account number.
Appointment Required: Yes, please call to schedule an appointment.
Email Waitlist: Yes
About The Salvation Army - Hillsboro: The Salvation Army of Hillsboro-TV Citadel (TSA-Hillsboro) serves low-income people in Washington County.
Society of St. Vincent dePaul - St. Matthew Conference
442 SE 3rd St.
Hillsboro
, OR 97123
Phone: 503-693-7528
Alt: 971-506-1571
Website: http://www.svdphillsboro.com/
Hours of Operation: Mon-Fri, 9:00 AM - 11:30 AM
Walk-In's Allowed: UPDATE 4/8/20: The SVDP office is currently accepting walk-ins for energy assistance requests. No appointments are required at this time.
Appointment Required: No
Email Waitlist: svdphillsboro@gmail.com (see website url above for application)
About Society of St. Vincent dePaul - St. Matthew Conference: The St. Matthew Conference of St. Vincent de Paul generally focuses on the needs of the underprivileged in Hillsboro, Oregon and the surrounding areas.
Find an organization in Wheeler County
Community Action Program of East Central Oregon (CAPECO)
1565 N. 1st St. Suite 1
Hermiston
, OR 97838
Phone: 541-289-7755 / 1-800-214-4776
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes, during months of November - March
Email Waitlist: No
About Community Action Program of East Central Oregon (CAPECO): Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Yamhill County
The Salvation Army - McMinnville
1950 SW 2nd
McMinnville
, OR 97128
Phone: 503-472-1009
Fax: 503-434-7292
Website: https://mcminnville.salvationarmy.org/
Hours of Operation: Tues-Thurs, 1-4 PM
Walk-In's Allowed: No walk-ins; please call ahead. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
About The Salvation Army - McMinnville: The Salvation Army of McMinnville (TSA-McMinnville) serves low-income people in Yamhill County.
Yamhill Community Action Partnership
1317 NE Dustin Ct
McMinnville
, OR 97128
Phone: 503-687-1483 or 503-687-1480 or 855-216-5289 ext. 1480
Alt: 503-472-0457
Website: http://www.yamhillcap.org
Hours of Operation: Monday-Friday 8:30-5:00pm
Walk-In's Allowed: No. Please call 503-687-1483 to schedule an appointment or 503-687-1480 to receive an application by mail. Remember if leaving a message to include your full name, utility company, and utility account number.
Appointment Required: Yes
Email Waitlist: No
Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. If you need help paying your gas or electric bill, enter your county or zip code below to find out who has energy assistance in your area and how to contact them.
Find an organization in Baker County
Community Connection of Northeast Oregon - Baker City
2810 Cedar St.
Baker City
, OR 97814
Phone: 541-523-6591
Website: https://ccno.org/utility-assistance-programs/
Hours of Operation: Monday - Friday, 8-12 & 1-4
Walk-In's Allowed: UPDATE 4/6/20: No walk-ins allowed at this time. Please call ahead to set up an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: Phone call preferred.
About Community Connection of Northeast Oregon - Baker City: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Benton County
Community Services Consortium - Benton County
545 SW 2nd Ave., Suite A
Corvallis
, OR 97333
Phone: 541-752-2840
Alt: 541-752-1010
Website: http://communityservices.us/housing/utility-assistance/
Hours of Operation: Monday-Friday 8:00 AM - 5:00 PM (closed from 12-1)
Walk-In's Allowed: UPDATE 4/7/20: CSC is currently limiting energy assistance applications to phone or mail. No walk-ins accepted at this time. Call to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Services Consortium - Benton County: Established in July 1980 as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Clackamas County
Sandy Community Action Center
38982 Pioneer Blvd
Sandy
, OR 97055
Phone: 503-668-4746
Website: http://www.sandyactioncenter.org
Hours of Operation: Monday-Friday - 10am-4pm
Walk-In's Allowed: No walk-ins allowed. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
Email Waitlist: No
About Sandy Community Action Center: Sandy Community Action Center (SCAC) serves low-income people in Clackamas County.
Society of St. Vincent dePaul - Clackamas
8101 SE Cornwell St.
Portland
, OR 97206
Phone: 503-235-8431
Alt: 503-595-2290 (only for clients who already have appointments)
Website: http://www.svdppdx.org
Hours of Operation: Monday-Friday 9:30-12 & 1-3:30
Walk-In's Allowed: UPDATE 4/6/20: SVDP is accepting energy assistance applications over the phone only. No walk-ins currently allowed.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Clatsop County
Clatsop Community Action
364 9th St
Astoria
, OR 97103
Phone: 503-325-1400
Fax: 503-325-1153
Website: https://ccaservices.org/energy-assistance/
Hours of Operation: Mon-Thurs, 9 AM - 4 PM & Fri 9 AM - 12 PM (In-person EA application help available on Tues 10:30-11:30 AM & Thurs 2:30-3:30 PM)
Walk-In's Allowed: UPDATE 4/6/20: Clatsop Community Action is currently accepting energy assistance applications by phone. No face-to-face appointments or walk-ins accepted at this time.
Appointment Required: Yes
About Clatsop Community Action: Clatsop Community Action is a non-profit agency specializing in food, housing, and energy assistance. CCA offers Information & Referral to all of the area’s human service partners to help individuals and their families in need.
Find an organization in Columbia County
St. Mary's, Society of St. Vincents dePaul
c/o West Oregon Electric Cooperative 625 Rose Avenue
Vernonia
, OR 97064
Phone: 503-366-8014
Fax: 503-429-8440
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday-Friday 8am-5pm
Community Action Team
125 North 17th Street
St. Helens
, OR 97051
Phone: (503) 397-3511
Find an organization in Coos County
Oregon Coast Community Action
1855 Thomas Ave
Coos Bay
, OR 97420
Phone: 541-435-7080
Fax: 541-435-7101
Website: https://www.orcca.us/energyservices
Hours of Operation: Monday-Friday 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account. Click here for more information.
Appointment Required: Yes.
Email Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (OR-CCA) provides cost effective joint administration, leadership, and support for children's programs and emergency services on the Southern Oregon Coast.
Find an organization in Crook County
NeighborImpact - Prineville
422 NW Beaver St
Prineville
, OR 97754
Phone: 541-548-2380
Alt: 541-504-2155
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: No walk-ins; please call to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Curry County
Oregon Coast Community Action
517 Railroad Avenue
Brookings
, OR 97415
Phone: 541-469-3155
Alt: 541-435-7080
Fax: 541-266-1800
Website: https://www.orcca.us/energyservices
Hours of Operation: Mon-Fri 8:00 AM - 4:30 PM
Walk-In's Allowed: Please call ahead to make an appointment. If leaving a message, remember to include your name, phone number, utility company/account number, and any shutoff/disconnect notices received. Click here for more information.
Appointment Required: Yes
Email Waitlist: https://www.orcca.us/contact-energyservices
About Oregon Coast Community Action: Oregon Coast Community Action (ORCCA) cost effective joint administration, leadership, and support for children's programs and emergency services to people in Coos and Curry Counties.
Find an organization in Deschutes County
NeighborImpact - Main Office (Redmond)
2303 SW 1st St
Redmond
, OR 97756
Phone: 541-548-2380
Alt: 541-504-2155
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: No walk-ins. Call the number above to make an appointment at one of five locations (Bend, Redmond, La Pine, Prineville, and Madras); remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
Email Waitlist: No
About NeighborImpact - Main Office (Redmond): NeighborImpact (NI) works to change the lives of people in Crook, Deschutes, and Jefferson Counties by helping them access skills for success, family services, financial assistance, food, house, heat and energy assistance.
NeighborImpact - Bend
20310 Empire Ave Ste A100
Bend
, OR 97703
Phone: 541-504-2155
Alt: 541-548-2380
Fax: 541-749-4948
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: Yes (only at this location). Appointments preferred.
Appointment Required: Preferred
Email Waitlist: No
NeighborImpact - La Pine
16405 1st St
La Pine
, OR 97739
Phone: 541-504-2155
Alt: 541-548-2380
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 8:30-4:30
Walk-In's Allowed: No walk-ins; please call to schedule an appointment. Remember when leaving a message to leave your name, utility company, utility account number, and any pending shutoff or disconnect notices.
Appointment Required: Yes
Email Waitlist: No
Society of St Vincent dePaul - Bend
950 SE 3rd St.
Bend
, OR 97702
Phone: 541-389-6643
Website: http://www.stvincentdepaulbend.org
Hours of Operation: Monday-Thursday 10 AM - 2 PM
Walk-In's Allowed: No, please call to schedule an appointment. Please remember if leaving a message to include your full name, utility company, account number, and any shutoff or disconnect notices received.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Douglas County
United Community Action Network - Roseburg
280 Kenneth Ford Dr
Roseburg
, OR 97470
Phone: 541-672-3421
Alt: 800-301-8226
Fax: 541-672-1983
Website: http://www.ucancap.org/what-we-do/heat-assistance
Hours of Operation: Monday-Friday 9-5
Walk-In's Allowed: No - medical emergency and disconnects only. Call ahead to make an appointment otherwise. Remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About United Community Action Network - Roseburg: UCAN provides help with utility assistance, housing, weatherization, Head Start, senior health insurance, prescriptions, budgeting, case management and transportation. We also provide food to pantries and kitchens throughout Douglas County through our Regional Food Bank.
Find an organization in Gilliam County
Community Action Program of East Central Oregon - Gilliam
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926 / 1-800-752-1139
Alt: 541-278-5689
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri-8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins; Due to the COVID-19 virus CAPECO is conducting energy assistance through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes - during months of November - March
Email Waitlist: No
About Community Action Program of East Central Oregon - Gilliam: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Grant County
Community Connection of Northeast Oregon - John Day
142 NE Dayton
John Day
, OR 97845
Phone: 541-575-2949
Fax: 541-426-6260
Website: http://www.ccno.org
Hours of Operation: Mon-Fri 8am-5pm, closed from 12pm-1pm
Walk-In's Allowed: No; please call ahead to make an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: Phone call preferred.
Find an organization in Harney County
Harney County Senior & Community Services Center
17 S Alder Ave
Burns
, OR 97720
Phone: 541-573-6024
Fax: 541-573-6025
Website: http://co.harney.or.us/index.php/senior-community-services-center-home
Hours of Operation: Mon - Fri, 8 AM - 12 PM & 1 PM - 4 PM
Walk-In's Allowed: Yes.
Appointment Required: Yes
Email Waitlist: No, please call to make an appointment. If leaving a message, remember to leave your name, utility company, account number, and any pending disconnect/shutoff notices.
About Harney County Senior & Community Services Center: Harney County Senior & Community Services Center (HCSCSC) works to provide services to seniors, disabled, low-income individuals and veterans of Harney County that will improve the quality of their lives. The services will enhance their independence, dignity, choice and self-sufficiency.
Find an organization in Hood River County
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com/index.cfm
Hours of Operation: Thursdays 10am - 12pm & 1- 4pm
Walk-In's Allowed: Yes - Thursdays only, 10 am - 12 pm & 1 pm - 4 pm. For all other days, please call to schedule an appointment.
Appointment Required: Yes, for all days not Thursday
Email Waitlist: Phone call preferred.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc.(MACCAC'S) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Jackson County
Access
3630 Aviation Way
Medford
, OR 97504
Phone: 541-779-9020 / 541-779-6691 Ext. 372
Alt: 541-779-6691
Fax: 541-779-8886
Website: http://www.accesshelps.org
Hours of Operation: Monday-Friday 8-5:00 pm
Walk-In's Allowed: ACCESS now allows you to schedule energy assistance appointments through their website. Visit https://www.accesshelps.org/energy-assistance for details. As of 7/1/20, ACCESS is open Mon-Thurs, 7:30 AM - 6:00 PM, and Fri 8:00 AM - 4:30 PM. The lobby remains closed for in-person visits. Staff are able to assist by phone and email.
Appointment Required: Yes
Email Waitlist: energy@accesshelps.org
About Access: Since 1976, ACCESS has been providing food, housing, warmth and other essential services to Jackson County's low-income children, families seniors and people with disabilities.
The Salvation Army - Medford
922 N Central
Medford
, OR 97501
Phone: 541-772-8149
Fax: 541-842-2489
Website: https://jacksoncounty.salvationarmy.org/medford/
Hours of Operation: Tuesday - Friday, 9am - 3pm
Walk-In's Allowed: No, Remember when leaving a message with this Oregon Energy Fund partner to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About The Salvation Army - Medford: The Salvation Army of Medford (TSA-Medford) serves low-income people in Jackson County.
Society of St Vincent dePaul
2424 N. Pacific Hwy
Medford
, OR 97501
Phone: 541-772-3828
Website: http://www.stvincentdepaulmedford.info
Hours of Operation: Monday-Friday 10-2
Walk-In's Allowed: UPDATE 4/6/20: St. Vincent de Paul is currently accepting energy assistance applications via phone and email. No walk-ins accepted at this time.
Appointment Required: No.
Email Waitlist: Yes.
Find an organization in Jefferson County
NeighborImpact - Madras
374 SW 5th St, Suite B
Madras
, OR 97741
Phone: 541-548-2380
Alt: 541-504-2155
Fax: 541-749-4947
Website: http://www.neighborimpact.org
Hours of Operation: Mon-Fri 9:00-2:00
Walk-In's Allowed: No walk-ins; please call to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
Find an organization in Josephine County
United Community Action Network - Grants Pass
125 NE Manzanita
Grants Pass
, OR 97526
Phone: 541-956-4050
Fax: 541-956-4451
Website: http://www.ucancap.org
Hours of Operation: Monday-Friday 9-5 (closed from 12 Noon -1PM)
Walk-In's Allowed: No; please call to schedule an appointment. Please remember if leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
Email Waitlist: No
About United Community Action Network - Grants Pass: Since 1969, United Community Action Network (UCAN) has been committed to promoting resources and opportunities that increase the self sufficiency of all low-income families and individuals of Douglas and Josephine Counties.
Find an organization in Klamath County
The Salvation Army - Klamath
2960 Maywood Dr Ste.#12
Klamath Falls
, OR 97603
Phone: 541-882-5280
Fax: 541-273-1076
Website: https://www.facebook.com/thesalvationarmyservicecenterklamathfalls/
Hours of Operation: Mon & Fri 8-12
Walk-In's Allowed: Yes; however, appointments are preferred. Remember if leaving a message to include your full name, utility account number, and any disconnect or shut-off notices that are pending your account.
Appointment Required: Preferred but not required
Email Waitlist: No
About The Salvation Army - Klamath: The Salvation Army of Klamath (TSA-Klamath Falls) serves low-income people in Klamath County.
Klamath & Lake Community Action
535 Market Street
Klamath Falls
, OR 97601
Phone: 541-882-3500
Alt: 1-866-665-6438 (toll free)
Fax: 541-882-3674
Website: http://www.klcas.org
Hours of Operation: Monday - Friday 8AM - 5PM
Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. When leaving a message, please include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No.
Email Waitlist: Yes - please contact energy@klcas.org
About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.
Find an organization in Lake County
Klamath & Lake Community Action
535 Market Street
Klamath Falls
, OR 97601
Phone: 541-882-3500
Fax: 541-882-3674
Website: http://www.klcas.org
Hours of Operation: M-F 8AM-5PM
Walk-In's Allowed: UPDATE 4/6/20: KLCA is currently accepting mail, fax, or email applications. No walk-ins; please call or email energy@klcas.org to schedule an appointment. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: No.
Email Waitlist: Yes - please email energy@klcas.org
About Klamath & Lake Community Action: Klamath & Lake Community Action Services (KLCAS) services works to improve the lives of citizens of Klamath and Lake Counties by combating the conditions and causes of poverty. KLCAS provides strategic services directly and through social alliances, empowering people to become self-reliant contributing members of Klamath and Lake Counties.
Find an organization in Lane County
Catholic Community Services of Lane County (Springfield Location)
1025 G St
Springfield
, OR 97477
Phone: 541-345-3642
Alt: 541-747-8349
Fax: 541-744-2272
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8AM- 4PM
Walk-In's Allowed: UPDATE 7/12/22: CCSLC is currently accepting energy assistance applications via mail, phone, and email. Appointments are done over the phone and by email, unless an in-person appointment is requested.
Appointment Required: Yes
Email Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Springfield Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Catholic Community Services of Lane County (Eugene Location)
1464 W 6th Ave
Eugene
, OR 97402
Phone: 541-345-3628
Website: http://www.ccslc.org
Hours of Operation: Monday-Friday 8AM- 4PM
Walk-In's Allowed: UPDATE 7/12/22: CCSLC is currently accepting energy assistance applications via mail, phone, and email. Appointments are done over the phone and by email, unless an in-person appointment is requested.
Appointment Required: Yes
Email Waitlist: Yes - energy@ccslc.org
About Catholic Community Services of Lane County (Eugene Location): Catholic Community Services of Lane County (CCSLC) offers immediate help by providing food and other assistance to anyone in need and seeks to instill hope by helping Lane County families take positive steps to move out of poverty.
Find an organization in Lincoln County
Community Services Consortium - Lincoln County
120 NE Avery St
Newport
, OR 97365
Phone: 541-265-3293
Alt: 541-265-8505
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM. Closed from 12-1
Walk-In's Allowed: UPDATE 4/7/20: CSC is currently limiting energy assistance applications to phone or mail. No walk-ins accepted at this time. Call to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Services Consortium - Lincoln County: Established in July, 1980, as the state-designated community action agency for Linn, Benton, and Lincoln counties, Community Services Consortium is one of 18 community action agencies in Oregon that delivers programs designed to combat poverty and its root causes in our state.
Find an organization in Linn County
Community Services Consortium - Linn County
250 Broadalbin St SW Ste. 2A (2 Rivers Market)
Albany
, OR 97321
Phone: 541-926-7163
Alt: 541-928-6335
Website: https://communityservices.us/housing/detail/category/utility-assistance/
Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM; Closed from 12-1
Walk-In's Allowed: UPDATE 4/7/20: CSC is currently limiting energy assistance applications to phone or mail. No walk-ins accepted at this time. Call to schedule an appointment or get more information. When leaving a message, include your full name, reliable phone number, utility company name, utility account number and any disconnect or shut-off notices that are pending your account.
Appointment Required: Yes
About Community Services Consortium - Linn County: Since 1980, Community Service Consortium (CSC) delivers programs to combat poverty and its root causes for people in Linn, Benton, and Lincoln Counties.
Find an organization in Malheur County
Community In Action
915 SW 3rd Ave
Ontario
, OR 97914
Phone: 541-889-9555
Fax: 541-889-0768
Website: http://www.communityinaction.info/energy-assistance/
Hours of Operation: Monday - Friday, 9am - 12 pm, 1 pm - 4 pm
Walk-In's Allowed: UPDATE 4/2/20: Due to the COVID-19 pandemic the Community in Action office is closed and there will be no in-person appointments. Call 541-889-9555 during regular business hours and a representative will assist you. STANDARD INFO: No walk-ins; call the number above to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
Email Waitlist: No
About Community In Action: Community in Action (CinA) exists to empower low and moderate-income individuals and families of Harney and Malheur County.
Find an organization in Marion/Polk County
Northwest Human Services, Inc.
694 Church St. NE
Salem
, OR 97301
Phone: 503-581-5535 / 503-588-5828
Alt: 1-800-560-5535
Website: http://www.northwesthumanservices.org/Blank.html
Hours of Operation: Monday-Friday 9:00 AM - 5:00 PM
Walk-In's Allowed: Yes. Applicants must be Salem residents to apply. Please click here for more information. (NHS also offers rental & water assistance; please see their website for details.) We always recommend calling ahead to ensure funds are available. If leaving a message, remember to leave your name, phone number, utility company & account number, and any shutoff/disconnect notices received.
Appointment Required: No
Email Waitlist: N/A
About Northwest Human Services, Inc.: Northwest Human Services has been providing residents of Marion and Polk counties with comprehensive medical, dental, mental health and social services for over 45 years. Our programs are integrated and designed to help support for those in our community who need it most.
The Salvation Army - Dallas
182 SW Academy St, Suite #22
Dallas
, OR 97338
Phone: (503) 585-6688
Alt: 503-623-9664
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday - Friday, 9am - 4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Dallas: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
The Salvation Army - Salem
1977 Front St NE
Salem
, OR 97301
Phone: 503-585-6688
Website: https://salem.kroccenter.org/kroc-salem/find-help
Hours of Operation: Monday-Friday, 9-12:00pm and 1-4pm
Walk-In's Allowed: Yes. If you call in advance, remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No
About The Salvation Army - Salem: The Salvation Army of Salem (TSA-Salem) serves low-income residents in Marion and Polk Counties.
Find an organization in Morrow County
Community Action Program of East Central Oregon
1565 N. 1st St., Suite 1
Hermiston
, OR 97838
Phone: 541-289-7755 / 1-800-214-4776
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes, during months of November - March
Email Waitlist: No
About Community Action Program of East Central Oregon: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been assisting people of Umatilla, Morrow, Gilliam and Wheeler Counties to become independent, healthy and safe.
Find an organization in Multnomah County
Our Just Future - Portland
12350 SE Powell Blvd.
Portland
, OR 97236
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-548-0200
Fax: 503-548-0299
Website: http://humansolutions.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to schedule an appointment.
Email Waitlist: No
About Our Just Future - Portland: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Our Just Future - Rockwood
124 NE 181st Ave
Portland
, OR 97230
Phone: 503-405-7877 (energy assistance hotline)
Alt: 503-405-7875
Fax: 503-405-7934
Website: http://humansolutions.org/services/utility-assistance/
Hours of Operation: Monday-Friday, 8am - 5pm
Walk-In's Allowed: No walk-ins. Call and leave a message if no answer; remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending your account. Depending on time of year and available funding, response time may take up to 5-7 business days.
Appointment Required: Yes; please call to set up an appointment.
About Our Just Future - Rockwood: The mission of Our Just Future is to help low-income and homeless families and individuals gain self-sufficiency by providing affordable housing, family support services, job readiness training and economic development opportunities.
Immigrant and Refugee Community Organization (IRCO)
10301 NE Glisan St.
Portland
, OR 97220
Phone: 503-234-1541 (Main Office)
Alt: 503-235-4935 (Asian Family Center Energy Assistance) / 503-234-1959 (Africa House Energy Line)
Website: https://irco.org/what-we-do/family/
Hours of Operation: Monday - Friday 8:30 AM - 5:00 PM
Walk-In's Allowed: IRCO has multiple locations that serve diverse populations, including the Asian Family Center, Africa House, Senior Center, and International Language Bank. As such, we recommend calling ahead to make sure funds are available and to make sure you visit the right location. If leaving a message, remember to leave your name, phone number, utility company/account number, and any shutoff/disconnect notices you have received.
Appointment Required: N/A
Email Waitlist: N/A
About Immigrant and Refugee Community Organization (IRCO): The Immigrant and Refugee Community Organization (IRCO) supports immigrants, refugees and mainstream community members to become self-sufficient. We strive in our programming, outreach and education to foster understanding, compassion and communication between Oregon's established communities and newest arrivals.
Impact Northwest
10055 E Burnside St
Portland
, OR 97216
Phone: (971) 308-7356 (energy assistance hotline)
Alt: 503-721-1740 (office)
Fax: 971-242-8862
Website: https://impactnw.org/programs/housing-and-safety-net/energy-assistance/
Hours of Operation: Monday-Thursday 9am - 4pm (walk-in)
Walk-In's Allowed: Walk-ins accepted for NW Natural, Pacific Power, and Portland General Electric customers Monday-Thursday from 9:00 AM - 4:00 PM. You will be scheduled for a same-day or next-day appointment from Monday-Thursday from 7:30 AM - 6:00 PM and Fridays 9:30 AM - 2:30 PM. We recommend calling ahead to see if funds are available; however, please note that Impact NW does not schedule appointments over the phone.
Appointment Required: Appointment assigned at arrival
Email Waitlist: No
About Impact Northwest: Impact NW is a premier provider of educational and social services in the greater Portland metro area with a mission is to help people prosper through a community of support.
Latino Network
410 NE 18th Ave
Portland
, OR 97232
Phone: 503-208-2174 (Energy Assistance Hotline)
Alt: 503-283-6881 (office)
Website: https://www.latnet.org/economic-justice
Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM
Walk-In's Allowed: Appointments are required for all energy assistance; no walk-ins accepted. The most efficient way to check availability to is call 211 or visit 211info.org and click "Utility Assistance." General email inquiries can also be sent to info@latnet.org.
Appointment Required: Yes
Email Waitlist: N/A
About Latino Network: Latino Network's mission is to positively transform the lives of Latino youth, families, and communities throughout Portland, Oregon.
Native American Youth and Family Center (NAYA)
5135 NE Columbia Blvd.
Portland
, OR 97218
Phone: 503-946-9898
Website: http://www.nayapdx.org
Hours of Operation: Monday-Friday 9-6 (Energy Assistance only Wednesday 10am-10:15am)
Walk-In's Allowed: No. Please call to set up an appointment. If leaving a message please remember to include your full name, utility company, account number, and any disconnect or shutoff notices received.
Appointment Required: Yes
Email Waitlist: No
About Native American Youth and Family Center (NAYA): Founded by the community, for the community, NAYA is a family of numerous tribes and voices who are rooted in sustaining tradition and building cultural wealth. We provide culturally-specific programs and services that guide our people in the direction of personal success and balance through cultural empowerment. Our continuum of lifetime services create a wraparound, holistic healthy environment that is Youth Centered, Family Driven, Elder Guided.
Self Enhancement Inc (SEI) Community & Family Programs
2205 NE Columbia Blvd
Portland
, OR 97211
Phone: 503-713-5590 (energy appointment hotline)
Alt: 503-240-0828 (Energy resource line) / 503-285-0493 (Receptionist)
Fax: 503-281-6766
Website: https://www.selfenhancement.org/energy
Hours of Operation: Monday - Thursday, 8:30am - 5pm & Friday 8:30am-12pm
Walk-In's Allowed: UPDATE 4/7/20: Due to COVID-19, SEI's offices are currently closed and are not accepting walk-ins at this time. All scheduled energy appointments will take place over the phone. Please call the energy appointment hotline to schedule an appointment. Remember to write down your confirmation number and provide a working phone number in order to receive an appointment. Please do NOT come to SEI's office at the time of your appointment.
Appointment Required: Yes; call the hotline 503-713-5590 to schedule an appointment.
About Self Enhancement Inc (SEI) Community & Family Programs: Self Enhancement, Inc (SEI) is dedicated to guide underserved youth to realize their full potential. Working with schools, families, and partner community organizations, SEI provides support, guidance, and opportunities to achieve personal and academic success. This includes providing services based around youth, education, and family/community services.
SnowCap Community Charities
17805 SE Stark St
Portland
, OR 97233
Phone: 503-674-8785
Fax: 503-674-5355
Website: http://www.snowcap.org/services.html
Hours of Operation: Monday - Friday 10 AM - 2 PM; additional hours on Monday & Wednesday from 6 PM - 8 PM
Walk-In's Allowed: Walk-ins allowed; call ahead to see if any funds are available. Remember when leaving a message to include your full name, utility company, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: No; call ahead to see if any funds are available.
About SnowCap Community Charities: Since 1967, SnowCap Community Charities (SnowCap) has been working to provide food, clothing, advocacy and other services to residents of Multnomah County.
Find an organization in Sherman County
Mid-Columbia Community Action Council - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). Please call to schedule an appointment all other days. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, for all days not Thursday
Email Waitlist: Phone calls preferred.
About Mid-Columbia Community Action Council - The Dalles: Mid-Columbia Community Action Council (Mid-Col) works to alleviate the causes and conditions of poverty in Wasco, Hood River and Sherman Counties.
Mid-Columbia Community Action Council - Hood River
205 Wasco Loop, Suite 101
Hood River
, OR 97031
Phone: 541-386-4027
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Call for an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, please call the number above to schedule an appointment and get up to date information.
About Mid-Columbia Community Action Council - Hood River: Since 1966, Mid-Columbia Community Action Council, Inc (MACCAC) has been working to alleviate the causes and conditions of poverty in Wasco, Hood River and Sheman Counties.
Find an organization in Tillamook County
St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only)
715 Maple St
Vernonia
, OR 97064
Phone: 503-366-8014
Website: https://www.westoregon.org/members/energy-assistance/
Hours of Operation: Monday - Friday 8am - 5pm
Walk-In's Allowed: No walk-ins, and West Oregon Electric Cooperative customers only. Please call to schedule an appointment. Remember when leaving a message to include your full name, utility company name, utility customer account number, and any shut-off or disconnect notices received for your account.
Appointment Required: Yes
About St. Mary's Society of St. Vincent de Paul (West Oregon Electric Customers Only): As this program is a partnership with West Oregon Electric (WOEC), only WOEC customers are eligible to receive assistance from this agency partner.
CARE, Inc.
2310 First Street, Suite 2
Tillamook
, OR 97141
Phone: 503-842-5261
Website: http://www.careinc.org
Hours of Operation: Mon-Fri 9:00 AM - 4:00 PM (closed 11:30 AM - 12:00 PM)
Walk-In's Allowed: UPDATE 4/7/20: CARE is currently open M-F from 9 AM - 4 PM for appointments. Proper distancing measures are in place.
Appointment Required: No
Email Waitlist: No
Find an organization in Umatilla County
Community Action Program of East Central Oregon - Pendleton
721 SE 3rd St - Suite D
Pendleton
, OR 97801
Phone: 541-276-1926 / 1-800-752-1139
Alt: 541-278-5689
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes - during months of November - March.
Email Waitlist: No
About Community Action Program of East Central Oregon - Pendleton: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Community Action Program of East Central Oregon - Hermiston
1565 N. 1st St., Suite 1
Hermiston
, OR 97838
Phone: 541-289-7755 / 1-800-214-4776
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes - during months of November - March.
Email Waitlist: No
About Community Action Program of East Central Oregon - Hermiston: Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Union County
Community Connection of Northeast Oregon - La Grande
1504 N Albany St
La Grande
, OR 97850
Phone: 541-963-7532
Fax: 541-963-5932
Website: https://www.ccno.org/
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 4pm
Walk-In's Allowed: UPDATE 5/12/20: Community Connection is currently accepting mail-in applications for energy assistance. Please call 541-963-7532 to learn how to receive an application and return it safely. The office is currently closed; no walk-ins, please.
Appointment Required: Yes
Email Waitlist: Phone call preferred.
About Community Connection of Northeast Oregon - La Grande: The mission of Community Connection of Northeast Oregon, Inc. is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Wallowa County
Community Connection of Northeast Oregon - Enterprise
702 NW 1st St
Enterprise
, OR 97828
Phone: 541-426-3840
Fax: 541-426-6260
Website: http://www.ccno.org
Hours of Operation: Monday - Friday, 8am - 12pm & 1 - 4pm
Walk-In's Allowed: UPDATE 5/12/20: Community Connection is currently accepting mail-in applications for energy assistance. Please call 541-426-3840 to learn how to receive an application and return it safely. The office is currently closed; no walk-ins, please.
Appointment Required: Yes
Email Waitlist: Please email Connie at connie@ccno.org
About Community Connection of Northeast Oregon - Enterprise: The mission of Community Connection of Northeast Oregon, Inc is to advocate for and assist senior citizens, children, low-income persons, and persons with disabilities in attaining basic human needs and in becoming more self-sufficient.
Find an organization in Wasco County
Mid-Columbia Community Action Council (MCCAC) - The Dalles
312 E 4th St
The Dalles
, OR 97058
Phone: 541-298-5131
Fax: 541-298-5141
Website: http://www.mccac.com
Hours of Operation: Monday - Friday 8am - 12pm & 1 - 5pm
Walk-In's Allowed: Walk-ins allowed for crisis situations only (Thursdays only; 10 am - 12 pm & 1 pm - 4 pm). In all other situations, please call to set up an appointment. Remember when leaving a message to include your full name, utility company, utility customer number, and any shut-off/disconnect notices pending on your account. Check the website listed above for more information beginning in Fall.
Appointment Required: Yes, all days except Thursdays
Email Waitlist: Please call to set up an appointment
About Mid-Columbia Community Action Council (MCCAC) - The Dalles: Formed in 1966, Mid-Columbia Community Action Council's (MCCAC) mission is to alleviate the causes and conditions of poverty that exist in Hood River, Wasco and Sherman Counties.
Find an organization in Washington County
Community Action Organization - Beaverton
5050 SW Griffith Dr, Suite 100
Beaverton
, OR 97005
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9:00 am - 12:00pm
Walk-In's Allowed: No walk-ins; please fill out online form at link below or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account. Form to schedule appointment for those without shut-off notice: https://caowash.org/programs/utility-assistance/utility-assistance.html
Appointment Required: See above.
Email Waitlist: No
About Community Action Organization - Beaverton: Community Action leads the way to eliminate conditions of poverty and create opportunities for people and communities to thrive.
Community Action Organization - Hillsboro
1001 SW Baseline
Hillsboro
, OR 97123
Phone: 503-615-0771
Alt: 503-648-6646
Website: https://caowash.org/programs/utility-assistance/utility-assistance.html
Hours of Operation: Monday-Thursday 9:00 am - 12:00pm
Walk-In's Allowed: No walk-ins; please fill out online form at link below or print and mail the online application to apply. Applications are processed in the order they are received. Households with a shut off notice must contact their utility company and make arrangements. If you are within 24 hours of disconnection please call 503-615-0771 and leave a voicemail. Remember when leaving a message to include your full name, utility name, utility account number and any disconnect or shut-off notices that are pending on your account. Form to schedule appointment for those without shut-off notice: https://caowash.org/programs/utility-assistance/utility-assistance.html
Appointment Required: See above.
Email Waitlist: No
About Community Action Organization - Hillsboro: Community Action Organization (CAO) leads the way to eliminate conditions of poverty and create opportunities for people of Washington County to thrive.
The Salvation Army - Hillsboro
351 SE Oak St
Hillsboro
, OR 97123
Phone: 503-640-4311
Fax: 503-681-9481
Website: https://hillsboro.salvationarmy.org/
Hours of Operation: Monday-Friday 9-11:30am (closed Wednesday)
Walk-In's Allowed: No; please call first. Clients must have a shut-off or disconnect notice from PGE; Salvation Army will determine eligibility and schedule an appointment. Remember if leaving a message to include your full name, utility company name, and utility account number.
Appointment Required: Yes, please call to schedule an appointment.
Email Waitlist: Yes
About The Salvation Army - Hillsboro: The Salvation Army of Hillsboro-TV Citadel (TSA-Hillsboro) serves low-income people in Washington County.
Society of St. Vincent dePaul - St. Matthew Conference
442 SE 3rd St.
Hillsboro
, OR 97123
Phone: 503-693-7528
Alt: 971-506-1571
Website: http://www.svdphillsboro.com/
Hours of Operation: Mon-Fri, 9:00 AM - 11:30 AM
Walk-In's Allowed: UPDATE 4/8/20: The SVDP office is currently accepting walk-ins for energy assistance requests. No appointments are required at this time.
Appointment Required: No
Email Waitlist: svdphillsboro@gmail.com (see website url above for application)
About Society of St. Vincent dePaul - St. Matthew Conference: The St. Matthew Conference of St. Vincent de Paul generally focuses on the needs of the underprivileged in Hillsboro, Oregon and the surrounding areas.
Find an organization in Wheeler County
Community Action Program of East Central Oregon (CAPECO)
1565 N. 1st St. Suite 1
Hermiston
, OR 97838
Phone: 541-289-7755 / 1-800-214-4776
Alt: 541-276-1926
Website: http://www.capeco-works.org/emergency_energy.htm
Hours of Operation: Mon-Thur 8am-5pm, Fri 8am-12
Walk-In's Allowed: UPDATE 4/7/20: No walk-ins. Due to the COVID-19 virus CAPECO is conducting energy assistance appointments through phone and email only. Call to make an appointment. Remember when leaving a message to include your full name, utility company name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes, during months of November - March
Email Waitlist: No
About Community Action Program of East Central Oregon (CAPECO): Since 1987, Community Action Program of East Central Oregon (CAPECO) has been serving residents of Umatilla, Morrow, Gilliam and Wheeler Counties.
Find an organization in Yamhill County
The Salvation Army - McMinnville
1950 SW 2nd
McMinnville
, OR 97128
Phone: 503-472-1009
Fax: 503-434-7292
Website: https://mcminnville.salvationarmy.org/
Hours of Operation: Tues-Thurs, 1-4 PM
Walk-In's Allowed: No walk-ins; please call ahead. Remember when leaving a message to include your full name, utility account number and any disconnect or shut-off notices that are pending on your account.
Appointment Required: Yes
About The Salvation Army - McMinnville: The Salvation Army of McMinnville (TSA-McMinnville) serves low-income people in Yamhill County.
Yamhill Community Action Partnership
1317 NE Dustin Ct
McMinnville
, OR 97128
Phone: 503-687-1483 or 503-687-1480 or 855-216-5289 ext. 1480
Alt: 503-472-0457
Website: http://www.yamhillcap.org
Hours of Operation: Monday-Friday 8:30-5:00pm
Walk-In's Allowed: No. Please call 503-687-1483 to schedule an appointment or 503-687-1480 to receive an application by mail. Remember if leaving a message to include your full name, utility company, and utility account number.
Appointment Required: Yes
Email Waitlist: No
Your Questions Answered
Am I eligible to receive energy assistance?
Households are eligible for energy assistance when their total gross income is 70 percent or less than the statewide median income as determined by the State of Oregon. Please note that this allows for a higher income than other energy assistance programs. See the chart below to determine if you qualify.
How do I apply for energy assistance?
Oregon Energy Fund distributes funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon. This model allows us to reach the widest number of Oregonians possible. If you are in need of utility assistance, please select your county from the drop-down menu above to see which of our partners are in your area and how to contact them. You can also call our office at 971-386-2124 for more information. Please note that our office does not provide direct assistance at this time.
How is the payment made?
Payments are made directly to your fuel vendor (electric, oil, propane, wood or gas). The entire process can take up to three to six weeks, so if you're behind on your energy bill, don't wait for a shut off notice - act now.
How early can I apply? Do I need a shutoff notice?
We encourage you to apply for energy assistance as early as possible. While some agencies do require a shutoff notice to receive assistance, don't wait until then to act. It is extremely difficult to schedule an appointment last minute - demand is very high and funding is limited. Shutoffs also incur additional fees beyond what you already owe, which can make it more difficult to receive the amount you need. Utility companies are also more likely to give leeway to customers who are behind on their bills if they've already started applying for energy assistance.
My electricity has been shut off. What do I do?
If your power has been disconnected, your utility company will likely require a down payment in order to turn the power back on. We recommend that you contact your utility provider ASAP to find out the amount due; you will need this information when applying for energy assistance.
How else can I save on my home energy bill?
There are many ways to save electricity, including weatherization assistance programs, energy efficient appliances, and simply lowering your home thermostat. Click here for our list of energy-saving tips.
Annual and Monthly Income Guidelines:
70% of State Median Income by Household Size (Federal Fiscal Year 2023)
Estimated State Median by Household Size-Source HHS
Eligibility is based on the total gross household income received by all members living in the home at the time of application (families sharing a dwelling must apply as one unit). Income includes wages, unemployment compensation, TANF payments, Social Security, SSI, pensions, VA, grants and other regular payments. Income does not include food stamps, loans, subsidies, etc.
| Household Unit Size | Annual Income | Monthly Income |
|---|---|---|
| 1 | $38,786 | $3,232 |
| 2 | $50,720 | $4,227 |
| 3 | $62,654 | $5,221 |
| 4 | $74,588 | $6,216 |
| 5 | $86,522 | $7,210 |
| 6 | $98,456 | $8,205 |
| 7 | $100,694 | $8,391 |
| 8 | $102,931 | $8,578 |
| 9 | $105,169 | $8,764 |
| 10 | $107,406 | $8,951 |
| 11 | $109,644 | $9,137 |
| 12 | $111,882 | $9,323 |
| Each Additional Member | $2,282 | $190.20 |
Utility Discount Programs
NW Natural
NW Natural’s Oregon Income-Qualified Bill Discount Program provides ongoing, monthly help with your bill that’s in addition to any other assistance you may be getting from us or other agencies. Depending on your annual household income and household size, the program can save you 15-40% on your monthly NW Natural bills. Applying only takes a few minutes. Fill out the form online or download the form to submit via email or mail. Instructions can be found on the bill discount webpage. Information is available in English, Spanish, Russian, Chinese, and Vietnamese.
Pacific Power
Pacific Power’s Oregon Low-Income Discount Program provides ongoing, monthly help with your bill that’s in addition to any other assistance you may be getting from us or other agencies. Depending on your annual household income and household size, your monthly discount could be between 20-40%. They won’t require any financial documents from you to apply. Applying only takes a few minutes. Fill out the online form, or print out the form and mail it in. Instructions can be found on the bill discount webpage. Information is available in English and Spanish.
Portland General Electric
PGE's Income-Qualified Bill Discount program provides ongoing, monthly help with your PGE bill that’s in addition to any other assistance you may be getting from us or other agencies. Depending on your annual household income and household size, your monthly discount could be between 15-25%. They won’t require any financial documents from you to apply. Applying only takes a few minutes. Just fill out the online form or give PGE a call at 503-228-6322 and a Customer Service Advisor can walk you through it. Information is available in 15 languages.
Portland General Electric - Weatherization
Weatherization steps — such as adding insulation, reducing unwanted air leaks or improving your heating system — can help save energy, control energy bills and keep your home warm and cozy. But, what if there’s no room in your budget? Help is available! If you meet the income guidelines, you might be able to get someone else to do the work – for FREE – even if you are renting (be sure to coordinate with your landlord). Visit PGE's webpage full of resources to see if you qualify and how to apply.
AVISTA
AVISTA is now offering the My Energy Rate program, a personalized energy bill discount program for our Oregon customers. Click the link to learn more and apply.
Cascade Natural Gas
Cascade Natural Gas Low-Income Bill Assistance Program qualified customers may receive benefits of up to 90% of their past due balance and a rate discount of up to 95% for 24 months. There is no fee to apply or participate and no paperwork is required. All you need is an account with a past due balance, your monthly household income, and the number in the household. Click the link to learn more and apply.
Resources & Helpful Links
211 Info
A free, confidential and anonymous service for finding other programs and resources in your community.
Ways to Save from Portland General Electric
Check out some of PGE's tips on how to save on your energy bill.
Weatherization Assistance Programs (Community Energy Project)
Community Energy Project hosts free educational workshops on weatherization techniques that can provide sustainable ways to save on your energy bill. Free supplies are also available for qualifying applicants.
To register for a workshop, click the link above for the CEP calendar, then click on the appropriate down-arrow below and fill out the short registration form.
Click here to learn more about CEP's Weatherization Assistance Program and their Weatherization Program for Seniors.
Fix-It Fairs
Fix-It Fairs are free events where neighbors come together to learn simple and effective ways to save money and be healthy at home this winter. Each fair features exhibits and workshops from numerous community partners through the day. Experts will be available to talk about water and energy savings, home and personal health, food and nutrition, community resources, recycling, yard care and more.
Oregon Department of Human Services
Helps people to become independent, healthy and safe.
Oregon Housing and Community Services
Enables Oregonians to gain housing, become self-sufficient, and achieve prosperity.
Community Resource Desk
A collaboration between Impact NW and Providence Health that provides assistance with housing, health insurance, food stamps, and more.
